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"Convenient and super helpful staff. I booked a family room which didn’t have a view of the lake, I was able to move to another room and the staff was very helpful and accommodating. Thank you"

"This was such a charming hotel. Right across the street from the lake. Beautiful views, friendly staff, safe area. Close to the metro. We loved our stay and would definitely book there again. "

"Very friendly, helpful staff, although check in check wasn’t until 3pm, we were able to use the left luggage facility as soon as we arrived from the train station which was easily walkable. Free passes for the Lausanne public transport were also provided to us at that point which was extremely helpful/useful"

"Comfortable, great parking, lovely beach nearby. Very helpful staff"

"This hotel is right next to the railway station and the staff were so friendly and helpful. We registered on the hotel app choosing to be environmentally friendly and agree to not having the room cleaned for the 3 days we were there and that gave us a refund on 10 CHF. We were surrounded by great restaurants and were able to walk to all the attractions However the metro was right outside if we needed it lovely room and comfy beds. We were given a Swiss pass which gave us free travel on trains and buses. Excellent service, we will be back!"

"Thank you to Matthew who assisted me during a medical emergency and went sure I went to the hospital without delay. Grateful for his help"

"Beautiful hotel with great views of the lake. Staff was warm, welcoming, and helpful. Great area as well. Would absolutely come back."

"Very nice breakfast Clean room and stagf very helpful "

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