2/10 Terrible
Pat O.
13 Mar 2024
This unit is tired, dated and needs a lot of basic maintenance
From day one (of a month long rental) we requested that the shower, the washing machine, dryer, a towel rack and a trip hazard be repaired. Only the dryer was repaired and the rest remained unrepaired. Staff sent to do the work came unprepared and promised to return but never did
The washer had terrible banging even with small loads and staff witnessed the issue but management claimed no responsibility
Only the ensuite shower worked and handyman was promised but never arrived.to fix the main bath. We had 6 adults and 2 children
The transition piece between the kitchen and living room floor was loose and presented a safety issue but was never fixed
Generally the unit is tired and needs work
Windsor Hills on the other hand is a great place for families and allows easy access to Disney, Golf and other attractions. It has a great pool and activities for everyone. You should just try another unit
Pat O.
Stayed 28 nights in Feb 2024