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Reviews of Thon Hotel Vika Atrium

3.5 out of 5
Thon Hotel Vika Atrium
Munkedamsveien 45, Oslo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 412 out of 777 reviews" "
Rating 8 - Good. 288 out of 777 reviews" "
Rating 6 - Okay. 62 out of 777 reviews" "
Rating 4 - Poor. 9 out of 777 reviews" "
Rating 2 - Terrible. 6 out of 777 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Luis

Liked: Staff & service, property conditions & facilities
This hotel is good, it has an excellent breakfast buffet, but they should be careful with the cleanliness of the room.
Stayed 1 night in Mar 2024
Response from Receptionist on 22 Mar 2024
Dear Luis,Thanks for your feedback!It is heartwarming to see that you enjoyed the breakfast. However, we are sorry to hear the cleanliness did not live up to the expectations. You are welcome to send us an e-mail with a detailed feedback of what you wish us to improve on, so we can follow it up as good as possible.Hope you had a pleasant journey back home, and we hope to see you back again!Best regardsKristianThon Hotel Vika Atrium

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Decent Hotel
Nice and close to Aker Brygge. Hotel was value for money
Stayed 3 nights in Nov 2023
Response from Reception on 30 Nov 2023
Dear guest,Thanks for your feedback!We are truly happy to hear that you enjoyed your stay with us, it means a lot for the whole team. We hope you had a safe trip home, and wish you a warm welcome back!Best regardsLayanThon Hotel Vika Atrium

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really impressed with the amount of space in the family room we stayed in. Bright and funky hotel, great location for walking around Aker Brygge and Akershus Fortress with good transport options for exploring further afield.
Stayed 2 nights in Oct 2023
Response from Resepsjonist on 4 Nov 2023
Dear guest,Thanks for your feedback!We are truly happy to hear that you enjoyed your stay with us, it means a lot for the whole team. We hope you had a safe trip home, and wish you a warm welcome back!Best regardsLayanThon Hotel Vika Atrium

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful and the hotel is situated very close to the city centre
Stayed 2 nights in Oct 2023
Response from Receptionist on 22 Oct 2023
Dear guest,Thanks for your feedback!We are truly happy to hear that you enjoyed your stay with us, it means a lot for the whole team. We hope you had a safe trip home, and wish you a warm welcome back!Best regardsKristianThon Hotel Vika Atrium

8/10 Good

Muzamal

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Everything was good location wise this hotel really great but i don’t like one thing in hotel cleaning service really bad zero out of 10
Stayed 3 nights in Sep 2023
Response from Sanja on 9 Oct 2023
Hello Muzamal,Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are very sorry to hear that your stay did not meet your expectations.We would also like to know which aspects of the cleaning service were not satisfactory?Looking forward to hear from you again!

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, room comfort
It was fine. We only stayed one night.
Stayed 1 night in Oct 2023
Response from Receptionist on 5 Oct 2023
Dear guest,Thanks for your feedback!We are truly happy to hear that you enjoyed your stay with us, it means a lot for the whole team. We hope you had a safe trip home, and wish you a warm welcome back!Best regardsKristianThon Hotel Vika Atrium

10/10 Excellent

Simon, Sandbach

Stayed 3 nights in Aug 2023
Response from Front Desk on 16 Sept 2023
Hi Simon, Thank you so much for the great review, we really appreciate it. Hope to see you again in the future!Best regards Najma

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great service.
Stayed 1 night in Sep 2023
Response from Reception on 11 Sept 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

set

Stayed 2 nights in Sep 2023
Response from Reception on 11 Sept 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ina, alpharetta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very functional and practical. Staff is very friendly and helpful
Stayed 1 night in Sep 2023
Response from Reception on 11 Sept 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Werner

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was AMAZING
Stayed 2 nights in Aug 2023
Response from Front Desk on 3 Sept 2023
Hello Werner,Thank you so much for the amazing review, we're so happy to see that you had a pleasant stay here with us and that our staff treated you nicely. We're already looking forward to be welcoming you back in the future!Have a lovely day ahead!

10/10 Excellent

Gilles, Echandens

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 1 night in Aug 2023
Response from Front Desk on 3 Sept 2023
Hello Gilles, Thank you so much for the amazing review, we're so happy to see that you had a pleasant stay here with us and we're already looking forward to be welcoming you back in the future!Have a great day!

10/10 Excellent

Salmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 3 nights in Aug 2023
Response from Front Desk on 3 Sept 2023
Hello Salmin, Thank you so much for the amazing review, we're over the moon happy to see that you had a lovely stay here with us and we're already looking forward to welcome you back in the future. Wish you a lovely day ahead!

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent breakfast. Twin room was clean and spacious and was able to be rearranged to suit sleeping needs. Only issue was with parking information provided on the website - its not really clear and prone to misinterpretation. Further information provided by front desk was not accurate, resulting in us effectively paying twice for parking. Please be clearer about all parking facilities nearby, their rates and price structures.
Stayed 1 night in Jul 2023
Response from Reception on 18 Jul 2023
Hello Peter,Thank you for your feedback. We really appreciate it. It's good to hear that you enjoyed the breakfast and that we fulfilled your preference about the room.I'm sorry to hear about the parking and that you felt it didn't work properly. We will take it further with Time Park who manage the parking in the basement. Welcome back here anytime.// Best regardsThon Hotel Vika Atrium

10/10 Excellent

Richard L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice
Sleek, modern hotel with nice-sized rooms (including a seating area), a great breakfast, and convenient to Aker Brygge, with restaurants and shopping. The reception staff was very helpful.
Stayed 4 nights in Jun 2023
Response from Resepsjonist on 21 Jun 2023
Hei Richard,Tusen takk for en superhyggelig tilbakemelding fra deg! Så hyggelig å høre at du var fornøyd med hotellets lokasjon, frokost og våre ansatte i resepsjonen.Du er hjertelig velkommen tilbake ved neste anledning. Mange hilsninger fra ResepsjonenThon Hotel Vika Atrium

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very well located for the waterfront area. Staff were exceptionally helpful
Stayed 3 nights in May 2023
Response from Receptionist on 26 May 2023
Hello Robert,Thank you for your great reply. We really appreciate it. Seems like you enjoyed ÿour stay here. It's good to hear that the staff were helpful. Welcome back anytime soon. // Best regardsMarleneReceptionThon Hotel Vika Atrium

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Work trip. Easy / comfortable hotel. All I missed was the possiblity to order a room-service dinner (had to goto a nearby restaurant instead). Could take a bus there directly from Olso Central Station
Stayed 1 night in Mar 2023
Response from Receptionist on 25 Mar 2023
Dear Sam,Thank you for rating us 10 out of 10! We really appreciate it. It's good to hear that you were satisfied with our hotel, except for the room service. Unfortunately, we do not have room service at this hotel.Hopefully, we will see you here again anytime soon.Best regardsReceptionThon Hotel Vika Atrium

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Reception on 4 Mar 2023
Hello Sarah,Thank you for rating us 10 out of 10! We really appreciate it. We wish you a warm welcome back anytime.Have a nice weekend!Best regardsReception

10/10 Excellent

Alan Shane

Stayed 1 night in Feb 2023
Response from Reception on 8 Feb 2023
Kjære Alan,Så hyggelig å se at du har gitt oss full score etter ditt opphold her hos oss. Du er hjertelig velkommen tilbake ved neste anledning. // Beste hilsnerResepsjonen, Thon Hotel Vika Atrium

10/10 Excellent

Medge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds and pillows were really comfortable, great breakfast buffet filled us up for the day, helpful staff and excellent location
Response from Receptionist on 18 Dec 2022
Hi Medge,Thank you so much for the lovely review, we really appreicate your feedback and are pleased to hear you enjoyed your stay with us. We hope to see you back again soon :)Best regardsKristian

8/10 Good

Zubaida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Receptionist on 29 Nov 2022
Hi, Thank you for the feedback, we really appreciate it, although we wish to improve the score even more! Wish you a warm welcome back to us :)Best regardsKristian

8/10 Good

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a very nice stay. Very close to the National Museum and Aker Brygge. Short walk to downtown as well. Also pretty quiet which was nice.
Stayed 3 nights in Sep 2022
Response from Receptionist on 9 Oct 2022
Hello Shane,Thanks for your review! We are pleased to hear that you enjoyed your stay with us, and hope to see you back again soon!Best regardsKristian

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quite pleasant with a focus for the business traveler. Its location is great for the National Museum, KOK Saunas, train to/from airport to name a few. We had a superior room and found it spacious enough for 2 people. The staff was super friendly.
Stayed 1 night in Sep 2022
Response from Receptionist on 8 Oct 2022
Hello Elizabeth,Thanks for the pleasant review! We are glad you enjoyed your stay with us and would love to see you again soon!Best regardsKristian

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Receptionist on 20 Sept 2022
Hello Susan,Thanks for your review. We hope to see you again soon!Best regardsKristian

10/10 Excellent

Darrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were awesome and great location
Stayed 2 nights in Sep 2022
Response from Front Desk on 6 Sept 2022
Hello Darrin,Thank you so much for your feedback!It's good to hear that you were satisfied about both or staff and the location. We appreciate it.Welcome back anytime soon.// Best regards,Front Desk Thon Hotel Vika Atrium

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and great breakfast!
Easy, comfortable, and clean - and with shockingly good breakfast included.
Stayed 1 night in Aug 2022
Response from Reception on 21 Aug 2022
Hello,Thank you so much for your feedback!It's good to hear that you were satisfied about both hotel it self and the breakfast. We appreciate it.Welcome back anytime soon.// Best regards,Front DeskThon Hotel Vika Atrium

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and knowledgeable front desk. Excellent breakfast. Lovely decor. Extremely convenient access to everything, especially the harbor and transportation. Relatively reasonable price.
Stayed 2 nights in Jul 2022
Response from Eline on 18 Jul 2022
Dear Ruth, Thank you for staying at Thon Hotel Vika Atrium and thank you for giving us your feedback! We are so happy to see that you considered your stay a 5/5! We are glad to read that you enjoyed the breakfast, decor, and the convenient location, and especially that you were pleased with the front office staff. We thank you for your feedback and wish you a warm welcome back to Thon Hotel Vika Atrium!

10/10 Excellent

Zheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, close to all attractions in Oslo. The staff are very helpful and the breakfast is great.
Stayed 4 nights in Jul 2022
Response from Regards, Reception on 16 Jul 2022
Hello Zheng, Thank you for the good feedback! It's good to hear that you think my colleages are doing a great job with the breakfast and that everyone was helpful. I wish you a warm welcome back anytime soon. Have a great day further. //Front Desk Thon Hotel Vika Atrium

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small bit comfortable rooms, Clean and the Breakfast had plenty of choice. And the staff were excellent.
Stayed 4 nights in Jul 2022
Response from Regards, Reception on 16 Jul 2022
Hello Daniel, Thank you for your feedback. I'm glad to hear that you think our breakfast and staff were excellent. I hoped you enjoyed your stay, even though you thaught the rooms were a bit small. I wish you a warm welcome back anytime soon. Have a great day further! //Front Desk Thon Hotel Vika Atrium

10/10 Excellent

M R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Receptionist on 5 Jul 2022
Hello, Thank you for giving us full score after your stay! We appreciate it. Welcome back here anytime soon. // Front Desk Thon Hotel Vika Atrium

8/10 Good

Diogo

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Weekend in Oslo
The room was according to the expectations but on the arrival day there was some dust and the floor was not 100% clean. On the 2nd day the service did not come to clean the room. This part was the most disappointing one during our stay. The room was comfortable, people in the reception were very helpful and the breakfast was good. The Hotel is quite well located!
Stayed 3 nights in Jun 2022
Response from Regards, Reception on 15 Jun 2022
Thanks for staying with us. We appreciate your well detailed. We are so happy that you enjoyed the nreakfast and where happy with our reception team. When it comes to the dust on the room we have to appologies and say that this is not our standard. The housekeeping should clean the room every day unless you have a do not disturb-sign on the door handle. We will take the this case further with our housekeeping team and look into this. thank you for choosing Thon Hotel Vika Atrium, and I wish you a good day :-)

10/10 Excellent

christophe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice staff.
Stayed 1 night in Mar 2022
Response from Hoteladministration on 5 Apr 2022
Dear Christophe, Thank you yet again so much for your feedback. How lovely to hear that you enjoyed our hotel and that our staff made your stay with us exceptional. We hope to see you again soon - welcome back! Best Regards, Thon Hotel Vika

10/10 Excellent

christophe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks and congratulations to the very welcoming and kind staff ! that makes a difference.
Stayed 1 night in Mar 2022
Response from Thon Hotel Vika on 22 Mar 2022
Dear Christophe, Thank you so much for your feedback. How lovely to hear that you enjoyed our hotel and that our staff could make your stay with us better. We hope to see you again soon - welcome back! Best Regards, Thon Hotel Vika

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Oct 2021
Response from Eline on 6 Jan 2022
Kjære Peter, Takk for din tilbakemelding til Thon Hotel Vika Atrium! Det varmer å se at du har gitt oss toppscore - 10/10! Vi ønsker deg hjertelig velkommen tilbake til oss!

8/10 Good

Pål

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

4/10 Poor

Sandeep

Business traveller
Liked: Cleanliness, property conditions & facilities
Gym was totally different from whatever was shown on their site
Stayed 1 night in Oct 2021

8/10 Good

Helene

Stayed 4 nights in Oct 2021

6/10 Okay

Terje

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Farouk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2021

6/10 Okay

Venke

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Small room. Poor follow up for switching the room. Terrible cleaners. Excellent breakfast and people serving in the breakfast room. They were great!! Corridors and stairwells smelled very moldy or worse.
Stayed 10 nights in Sep 2021

8/10 Good

Chris, APO AE

Stayed 4 nights in Sep 2021

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Per / Front Office Manager on 9 Dec 2020
Hello Thomas, Thank you for the top score and welcome back to us.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
very clean, comfortable beds, great staff. would happily stay there again.
Stayed 7 nights in Feb 2020
Response from Per / Front Office Manager on 2 Mar 2020
Hello, Thank you for the great review. We are pleased to see you enjoyed your stay. I will share your thoughts with all my colleagues. Welcome back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019
Response from Per / Front Office Manager on 5 Jan 2020
Hello, Thank you for the perfect score. It looks like you had an excellent stay, welcome back.

10/10 Excellent

PK

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in great location, easy check ins superb breakfast. Window did not close properly so noise and cold came in
Stayed 1 night in Dec 2019
Response from Per / Front Office Manager. on 9 Dec 2019
Hello PK, Thank you for the perfect score. We hope you had an excellent stay with us. We will look in to the matter whith the window immediately. Welcome back.

10/10 Excellent

Munasar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Per / Front Office Manager on 4 Dec 2019
Hello Munasar, Thank you for the great score. We trust that you had an excellent stay with us. Welcome back.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities
First of all, they have tow bead together as one no king or queen bead
Stayed 2 nights in Nov 2019
Response from Per / Front Office Manager on 28 Nov 2019
Hello, Thank you for the review. We hope you had a pleasant stay with us even though you had a twin-room with two separate beds. Welcome back.

10/10 Excellent

Tae Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, best breakfasr
Located near Anker Brigge. The best nordic breakfast I've had in Scandinavian hotels.
Stayed 1 night in Oct 2019
Response from Per / Front Office Manager on 23 Oct 2019
Hello Tae Ho, Thank you for the review. Our location close to Aker Brygge is excellent as you mentioned and we are delighted to be decribed as the best nordic breakfast. Welcome back to us.

8/10 Good

Kajsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Per / Front Office Manager on 14 Oct 2019
Hello Kajsa, Thank you for the great score. We hope you had a pleasant stay with us, welcome back.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I strongly recomend this hotel. All in all it was a wonderful stay. Thank you Thon hotel Vika atrium
Stayed 1 night in Aug 2019
Response from Per / Front Office Manager on 14 Aug 2019
Hello, Thank you for the review. We are glad to see you strongly reccomend us after your stay. It is a pleasure to be described as a wonderful stay. Welcome back.