Osny Hotel Guide - Pet Friendly Hotels in Osny, Île-de-France

"Staff were extremely cordial and helpful, would definitely return!"

"Il y avait un peu de moisissure dans la douche ce qui créait un peu d’odeur parfait."

"The room was clean and comfortable. Larger than most European rooms. Bed was comfortable. Room was quiet. Staff was extremely helpful and courteous. The hotel was undergoing a remodeling of the reception area, but it did not interfere too much. Highly recommend."

"Room was clean, staff was very friendly. Breakfast was good and coffee options available all day. Centrally located and uber pick up was fine even with smaller street access. We enjoyed our time there."

"I rarely take the time to write reviews, but my recent experience at this hotel left me with no choice — others deserve to be warned before making the same mistake. From the moment we arrived, the staff made it abundantly clear that guests were more of an inconvenience than a priority. Check-in was handled with cold indifference, with no greeting, no assistance with luggage, and no effort whatsoever to make us feel welcome. When we asked questions, the responses were dismissive and at times outright rude. To make matters worse, when we requested to speak with the manager, we were told she was unavailable and could only meet us the following day. When I returned the next day, I discovered that the manager had actually been present the entire time and simply chose not to meet us. The dishonesty was shocking and deeply disrespectful. I then escalated the matter by emailing higher management, hoping for at least some acknowledgement or accountability — but the response I received was just as appalling. No empathy, no resolution, just another disappointing reply that reflected exactly the same attitude as the rest of the staff. This is without doubt the worst service I have ever encountered in the hotel industry. Never stay here."

"Situé sur une rue paisible, à proximité des transport en commun et de Pigalle. L’ appartement loué était spacieux et bien équipé quoique nous aurions apprécié une cafetière. La belle terrasse extérieure gagnerait à être équipée de coussins pour rendre le mobilier confortable et permettre une utilisation optimale. Le même commentaire s’applique aux chaises de cuisine. La douche de la salle de bain bien que de bonnes dimensions aurait pu être mieux nettoyée. Parmi les petits inconvénients, nous avons été privés d’eau une journée sans en être avisé au préalable. Selon notre compréhension cette panne était prévue donc une communication préalable eut été appréciée ce qui nous aurait permis une meilleure organisation de notre journée. Aux autres petits inconvénients s’ajoute une panne de deux jours d’un des deux ascenseurs qui a été réglée,disons-le, à la première occasion utile. Mention spéciale pour l’amabilité et la courtoisie du personnel et plus particulièrement les préposés à l’accueil qui ont donné une belle dimension humaine à notre séjour. "

"We were very please with our stay at the Hyatt. We had a beautiful view of the Eiffel Tower from our room and we really enjoy having a glass of champagne and food at the Windo Sky bar on the rooftop. We would definitely stay here again. "

"Personnel très sympathique "

"We did not have breakfast but the food looks great. We love the cleanliness of the bedroom and toilets and we would come back again."