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Rating 10 - Excellent. 704 out of 1004 reviews" "
10 - Excellent
704
Rating 8 - Good. 233 out of 1004 reviews" "
8 - Good
233
Rating 6 - Okay. 35 out of 1004 reviews" "
6 - Okay
35
Rating 4 - Poor. 18 out of 1004 reviews" "
4 - Poor
18
Rating 2 - Terrible. 14 out of 1004 reviews" "
2 - Terrible
14
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
Elham
Travelled with family and small children, Travelled with group
I loved the hotel and its staff. My room was so spacious. Breakfast was excellent. The only thing to be considered is the pool water that was not clean enough for my baby so I didn’t use it.
Great staff. Very accommodating and helpful. Enjoyed our stay on business for two weeks. Cleaning service daily. Was incredibly nice to always come back to a refreshed room. Very lovely staff at hotel. Highly recommend this hotel due to great customer service. Will definitely be back for work trip and choose this property again. Parking is included and safe. Rooms are very spacious with a kitchen. Breakfast was great and complimentary each morning.
This hotel is conveniently located, close to the airport, O train station (not yet open), close to some plazas where you can find food, not too far from the Carleton University and other parks.
I like the studio room where there are small stove, refrigerator, even dish washer you can do your own cook, good for family staying.
This is our second time at this property. The service is great, staff very professional , courteous. The property is clean. The room was clean and bedding comfortable. A bit of construction is happening at the moment but had no impact on our stay.The breakfast options are good but could be better. If I could make a suggestion..please give non-pork eaters and non-meat eaters an option at breakfast, only pork was available. Maybe some baked beans added to the breakfast menu. Great place, I would definitely come again.
The room was a small apartment! Had I known I would have brought things to cook rather than spend $100 at a local restaurant! Very happy with our room. Clean and very comfortable!
Della
Stayed 1 night in Apr 2024
8/10 Good
Jody
Business traveller
10 Apr 2024
Liked: Cleanliness, staff & service, amenities
It’s very convenient to the airport, but just in an uninteresting area…no landscaping, decor is a little tired.
The rooms were large and perfect for a family of 5 staying for a week. The pool was warm and open long hours. The breakfast was fantastic and offered a wide variety of items to choose from. The staff were always helpful, polite and welcoming. We would stay here again on our next visit to Ottawa.
Great rooms, well appointed and very comfortable. Excellent breakfast. Friendly staff.
Only thing: the pool... Water wasn't clear, wasn't looking very inviting.