Ottawa - Southeastern Ontario Hotel Guide - Hotels with Pool in Ottawa - Southeastern Ontario, Ontario

"Ok"

"Staff was terrible "

"I had a fantastic stay at the Ottawa Marriott. The pool was great, fast elevators, friendly staff. The only issue I had during my stay was that the walls were pretty thin and I could hear very clearly some children yelling in the room beside us one night. It didn't bother me too much since, you can't help it that kids will be kids. I will say this place is very clean and it's nice they have hydration stations on certain levels to fill up your water bottles. This is especially great when on our trip we're out all day, so there's not a lot of opportunities to fill our bottles. It's also nice not having to fit my water bottle in the bathroom sink for water. 4.3/5 stars in my opinion!"

"The hotel location was good! However I was with my two teenagers and they had to see all the people around the hotel drunk, smoking and throw all the garbages and ashes right beside the hotel. I hope somehow the hotel and the bar collaborate to clean around the hotel everyday. "

"Shops up the street, staff great, follow-up great"

"Didn’t use"

"Great place, walkable to all of downtown, good for families with kids."

"Clean room, no hot tub"

"My family and I have stayed at the Brookstreet Hotel on six different occasions over the years, and it has always been a place we’ve looked forward to visiting. Because of those consistently great experiences in the past, I felt it was important to reach out and share some concerns about our most recent stay. Prior to our arrival, my credit card had unfortunately been compromised. I called the front desk ahead of time to ask if there was any flexibility regarding the security deposit. I was told there was nothing that could be done and that a credit card was required. While I understand policies are in place for a reason, the interaction felt somewhat dismissive and set a disappointing tone before we even arrived. Upon arrival the front desk told me there was absolutely no issue putting the $200 charge on debit , which took my be surprise and upset me a little as I rushed around for 24hrs prior to get a credit card setup and activated so I could pay the deposit, which ultimately I did NOT need to do. When we checked in and arrived at our room, there were several dirty plates and room service trays sitting outside our door. I called the front desk to have them removed, but an hour later they were still there. After calling again, they were finally cleared — but only after approximately three and a half hours had passed. Later that evening we ordered room service. Unfortunately, the drinks that were delivered were not what we ordered, and the cookies we received were complet"