Overton Holidays

Overall, great experience.

My room was fine but my daughter and her family were up all night because of a party going on in the room next door. They asked for a different room and were told the hotel was sold out (this was on Thursday night). They asked for security to come up at midnight to ask the guests to lower the volume. The front desk said they would need to come downstairs for any complaints. So they went downstairs (after having to get up and get dressed). They were told that security would be up to address the noise problem. They didn’t come up for another HOUR.

Staff was very friendly. Our room on 37th floor had a great strip and fountain view.

My room was very quiet and I enjoyed having the kitchen amenities and the balcony. The bed was average. My only negative comments are related to the unusually excessive daily damage deposit that I wasn’t expecting - big upfront unexpected expense! Also there was no bus cart for me to take groceries up to my room - but the bellmen would do it for a set fee. The pool was lovely, but closed at 7pm, which seemed early to me for summer. I enjoyed my stay, but won’t probably return to this resort.

The room was very clean and inviting.