Property grounds

Reviews of Beech Lodge

4 out of 5
Beech Lodge
20 Beech Road, Oxford, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 2 out of 5 reviews" "
Rating 8 - Good. 3 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

8.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
Great location, but a poorly rundown apartment.
This proterty has no parking. So makes things that much more difficult. Their is an expensive (£15.50 perday) camera controled parking station at a near by pub, an easy 5 min walk. Apartment was functional, but it's overall condition is poor. The pics do not reflect the poor state. Carpets are thread bear in a few places, kitchen utensils are minimal and not in good shape ( spatula was melted in parts, the pan is out of shape, and some of the pots have nasty rust stains, the shower screen leaked every time and the sealant had seen significantly better days). Plus their is no bowel for salads or even a serving plate. The company who seem tobe managing the place do respomd in a timely manner but did not address any of these issues when raised. Although they did come to repair the broken toilet seat the same day. Over all it's ok if you can bring yr own kitchen items ( as we did), but still it was not worth the £700+ 5 night value. Additionally: I stayed in June (2021) and was told the carpets would be replaced after mystay.... my second stay in July, I was again told, sorry we havent changed the carpets....I would not stay again. Twice was engough and this was because i had to stay for my job.
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from Sarah Crowner on 2 Dec 2019
Dear Guest, We are so pleased to hear you enjoyed your stay with us. We sincerely hope to welcome you back on your next visit to Oxford. With Kind Regards, Platinum Pillows Team

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property with a great location.
The property is a bit smaller than the photos suggest, but we had 5 people stay very comfortably for two weeks. The Headington Shops are only a block away, which allows for easy access to coffee, food, grocers, and much more. The city centre is a manageable 30 minute walk, or there are several bus stops very nearby. Great facilities. A laundry machine meant we didn’t have to pay money to get our clothes washed (use the ‘jeans’ setting for optimal dryness), and the kitchen—equipped with stove and microwave—meant we didn’t have to spend money to eat out every night. TV is equipped with a Netflix app and dozens of cable channels, so there is opportunity to relax and unwind at the end of a workday. The hospital right next door gave us peace of mind, just in case. And there is a decent backyard for the kids to play around.
Stayed 13 nights in Jun 2019
Response from Sarah Crowner on 10 Jul 2019
Dear Vanessa, We were so pleased to read your review of Beech Lodge. Thank you so much for taking the time to write it. We were so glad that you liked the apartment and found the location so convenient. We hope to welcome you again on your next visit to Oxford, With Kind Regards, Platinum Pillows Team

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great location
The apartment was not easy to locate, but very close to shops and John Radcliffe Hospital. The place was not well cleaned upon our arrival, but they were responsive and tried to solve the problem. The access to the apartment is not that easy or convenient with luggage due to steep stairs to the unit.
Stayed 2 nights in Sep 2018
Response from Sarah Crowner on 26 Oct 2018
Thank you for taking the time to leave us a review. Feedback is a very important part of our business and helps us to continuously improve. We were sorry to hear of the issues you experienced during your stay and I am pleased that you found our team responsive in resolving the cleaning issue. In respect of the access to the apartment itself we would have been happy to have discussed with you alternative options of moving to another of our apartments. We would love to welcome you again in the future and if you do please feel free to contact us and we will resolve any issues whilst you are staying with us. Kind regards, Platinum Pillows Apartments Team.

8/10 Good

M.G.C.

Liked: Cleanliness, room comfort
Mooi centraal gelegen maar met een auto onhandig.
Mooi in het centrum van Headington gelegen 3 kamer appartement. Wij vonden het ontbreken van een parkeerplaats bij het appartement erg onhandig. Er moest veel geregeld worden om ergens een plek te bemachtigen.
Stayed 3 nights in Jun 2022