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Reviews of Hollybush Guest House

3 out of 5
Hollybush Guest House
530 Banbury Road, Oxford, England

Reviews

6.2
Rating 10 - Excellent. 2 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 3 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 2 out of 10 reviews" "

6.0/10

Cleanliness

5.0/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

PATRICK

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Terrible bed - no where to put suitcases, bathroom too small...you have to sqeez between toilet and a small sink...heaters were turned off so room was very cold!! They ask for too much money for what it is!! Owner is unfriendly!! I can never go back!!
Stayed 1 night in Mar 2024
Response from A on 7 Mar 2024
We are disappointed with your comments and we never accommodate. The bed is king-size and the shower room is a standard shower room no one c from the shower room. We have a central heating system which is from 3 pm until 10 morning.We never requested extra money.Disappointed with your comment.

6/10 Okay

Toby

Stayed 1 night in Oct 2023
Response from Abdul on 14 Nov 2023
Thanks

6/10 Okay

Sarah

Disliked: Staff & service
Booked last min so was hard to get into the hotel. It was an ok stay, nothing to complain about and nothing to rave about.
Stayed 1 night in Aug 2023
Response from Abdul on 25 Oct 2023
thanks

8/10 Good

GRAHAM

Travelled with partner
Liked: Staff & service
Was an ok find. Expedia states you can check in at 1pm, but it's 2pm. The room was well equipped with a kettle microwave and fridge. The bath mat could do with a wash, loo could have done with an extra flush, before we got there but it's not too much of an issue. The staff were friendly and JRR Tolkien's grave is in the cemetery opposite!
Stayed 1 night in Jul 2023
Response from Abdul on 17 Aug 2023
We appreciated your comments.

6/10 Okay

Gerry

Stayed 2 nights in Jun 2021

2/10 Terrible

gregory, Brilliant

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid not as described
Avoid this place at all costs. When we arrived the reception was empty which was expected as we had been trying to call in the week to find out the latest check in time and the phone was not answered. There was a mobile number stuck to the door and all the room keys laid out on a desk. Upon phoning the number I was informed they never receive info from hotels.Com and I will need to phone hotels.Com and get them to call the accommodation. Instead I agreed to send them a copy of my reservation as this was not our responsibility. We booked a room with a private bathroom but were informed this was not available, we were given a room with Burger King bags full of tea and a half eaten packet of biscuits in the drawer where you would put your clothes. The worst thing however was the breakfast which was supposed to be a full English at the time of booking and one of the main reasons we booked the hotel in the first place. At breakfast we were informed they have never offered this and instead were greeted with mouldy fruit, tired salad and tesco value ham, also there wasn't even enough fruit juice for us to each have a glass, so we had a coffee and then went to get breakfast from a local petrol station instead. I would also like to note this is outside the Oxford ring road and is a 15 minute drive into the city centre. Also the luxury toiletries described when booking turned out to be a large mostly empty cheap bottle of shower gel so not even any shampoo. Avoid at all costs.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Turned up at the property expecting a single room with bathroom The owner was out shopping and had to wait over 1/2 hour for her to return only to be told she doesnt have a contract with expedia and had no room for me to stay. She did try once to ring them to no avail. Terrible treatment when I had travelled over 3 hours. No offer of any room elsewhere was suggested. By this time it was after 10 pm and I had to try and find another place to stay Would definately not book with expedia again
Stayed 1 night in Mar 2019

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was OK, Good bus connections to the City
Stayed 1 night in Jul 2023
Response from Abdul on 21 Jul 2023
Thanks for your nice comment