Pacengo Hotels

"fantastic hotel"

"Noise proofing needs to be addressed. Sadly both nights majorly disturbed, we called reception to let them know, first night they called the guest next door and it stopped. Second night it was the guest and the water heater in the room. We had earplugs but you can hear the banging through the bed frame. How we wish they could have just moved us to another room just to get some sleep. Instead we were offered a free breakfast in the morning which we politely declined, please sort out your sound proofing as this sincerely impacted our holiday, sleep deprived and just not at all good when driving "

"Thus place is wonderful. If you stay in Verona pick Hotel Indigo, rooms are very comfy, clean, well stocked with towels and minibar. Staff is super friendly and their breakfast has a big variety of food. Their beds are wonderful "

"Staff member Precious at breakfast was a delight!!!!"

"We were looked after by the lovely Martina, who allowed us to check in early to drop off our bags and very kindly upgraded our room to have a balcony! The rooms and amenities were perfect, we were sad we were only staying overnight! It’s in the perfectly location right in the heart of the Verona, everything we needed was a 5-20 minute walk away depending which side of the river were we’re going to. We would absolutely recommend to anyone."

"Amazing hotel. Clean, friendly, the amenities are excellent. The spa is amazing. Overall 10/10 recommend. "

"Great location and rooftop bar"

"A great place to stay, central but quiet. Always exceptionally clean with well appointed suites. Always our first choice to stay when coming to a Verona. "

"Nice breakfast with gluten free options. Unfortunately, the check in was terrible. Guy at the reception was unpleasant and ignorant. Despite my querries the day before our arrival, nobody from the hotel ever replied. Let alone told us there is no transfer after 10pm and that due to restricted parking one has to walk the bags about a kilometre from the car to the hotel. Not fun when it is late. One is tired and let alone has forgotten something in the car.. Fortunately, lovely lady at the reception called Neve has smoothed things up in the morning. Just that the night staff spoiled what otherwise would have been a fantastic experience."