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"Staff was excellent "

"Only stayed one night but they upgraded us to a suite which was luxurious. Location was perfect for all the sightseeing venues. I would stay there again without question. They even gave me a bag scale to weigh my bags before I headed off to the SFO international airport which is about 20-30mins away- just under $40 US for an uber."

"Bathroom door was broken, can’t close it can’t open. The telephone in room didn’t work"

"Could not get key card to rooms because machines were down. Tried to check in at 3:30 pm before going to dodger stadium and could not check into room or get bags to room or even freshen up before going out. I did not return till 12:30 am. I told the check in desk when they asked how my trip was. Paid over 200 for night to just sleep and shower in the morning."

"Great stay close to everything downtown "

"Did not partake in the breakfast that it looked great"

"Rooms - the room was nice and we had a great view. But someone threw up off their balcony above us and it landed on our balcony. So that was pretty gross. Parking - is a rip off. It’s $75 a night to park. As a hotel guest at the prices they charge. This should really be included. Pools - The lagoon was cool! And the pool with the slides. The other pools were pretty gross. Snots in the water. Murky water. "

"While visiting Palm Springs, Palm Mountain Resort & Spa continues to be a rare find that’s hard to overlook. We’ve stayed here about four times over the past five years, and this was our first visit since the recent upgrade. The value is tough to beat compared to other nearby options, but what really stands out is the amount of space in the rooms and on the property. The rooms themselves feel open and comfortable. The pool area has plenty of room to spread out without feeling crowded. The overall property has a surprising amount of green space and landscaping, with walking paths and open areas that create a buffer between buildings. It’s centrally located, but never feels tight or packed in. There’s real separation between rooms, which makes a big difference. We’ve never had any noise issues here, and it consistently feels quiet and relaxed. One of the biggest draws for us is being right at the foot of the Cactus to Clouds Trail, which makes it perfect if you enjoy getting out early for a hike. Staff was attentive and helpful. Jane (and staff) made sure to check in with me regularly. The room service operated a bit differently as its more a la cart only changing sheets on request. Which was okay for us as we could request towells and amenities via text. Highly recommend for anyone planning a stay in Palm Springs. We keep coming back and plan to continue doing so. "

"Food and drink at hotel."