Palaino Hotels

"We got into Lake Como late, checked into the hotel. Room was nice, clean but a little dated. Layout where our room was a little difficult to find without assistance. Breakfast was really good. Would stay there again. Beautiful views. "

"Room is cozy and clean. Staff if very cooperative and helpful. Parking is good. Only thing I dislike is the train sound/noise And you have to ask the for the tee and water boiler which is making me uncomfortable. Please if you advertise the stuff please insure it's in the room. I don't have to ask for it every day. "

"Great breakfast. Very traditional style hotel. Welcoming staff. Excellent location for the lake, station and local public transport. Easy to catch a Flix bus to the airport "

"We stayed for two nights and the experience was shockingly poor. We had the Do Not Disturb sign on the door from the beginning, but hotel personnel entered while we were out, moved our personal belongings and threw away papers I had placed with my medication. Another occurrence while we were sleeping in the afternoon a male staff member entered the room without knocking and walked all the way to the bed, and after realising he said he had the wrong room. This is the staff who’s usually at the entrance and helps with parking, probably he wanted to clear or help with luggage for another room.. Around 20–30 minutes later, another housekeeping staff member entered again, probably for cleaning or who knows why despite the same Do Not Disturb sign!! Unacceptable! The personnel has no sense of being cautious and at leat knock. Instead they all just to barge in! The room also could not be locked from the inside, which made the situation even more uncomfortable. We reported everything to reception immediately, but there was no proper follow-up, no real apology from management and no gesture at checkout. Felt like they didn’t really care. The room was decent, but the staff training, privacy standards and guest safety were completely unacceptable for a hotel in this price range. I would not stay here again and do not recommend."

"Fantastic staying Very nice staff and lovely ambiance xx"

"Excelente hotel y la vista al lago una belleza! "

"Great place to stay in Como"

"Amazing experience. One of the best hotels we’ve ever been to Grazie Mille"

"Very clean room, loved the roof top terrace and restaurant!!"