Florence Hotel Guide - Palatine Gallery hotels in Florence, Italy.

"Beautiful hotel and wonderful breakfast"

"My family was impressed with the staff especially Davide at the front desk and the restaurant staff for breakfast. Alessandro was amazing and flawless and cared for us each day. Donatella and the other servers were wonderful. The options were terrific…and tasted great. The only negative is the disparity between the rooms conditions and amenities. The single room needed painted and was tight—especially for spending $2500 for one week. The other rooms my family had were great and they had surprise extras. "

"Great!"

"Great location! Staff was very helpful. We would definitely stay here again. "

"It’s an ok place to stay for a couple nights, but significantly worse in comparison to social hubs I stayed at in other locations."

"I had a wonderful stay at this hotel and would highly recommend it to anyone visiting the area. The staff were incredibly helpful and friendly, always going out of their way to make sure everything was perfect. The room was clean, comfortable, and well-maintained, making it easy to relax after a long day. The location is excellent—convenient to everything and perfect for exploring nearby attractions. One of the highlights of my stay was the breakfast, which was delicious with a great variety of options to start the day right. Overall, a fantastic experience, and I would definitely stay here again!"

"The apartments are nice, clean and very comfortable. However, we reserved a one level apartment and they gave us an “upgrade” to a two level flat that due to our age was very inconvenient but we accepted it because at least it had a bathroom at each level. The problem was that it was very difficult to flush the toilet and they know it because it had a small sign saying “push it fast”. It was not a matter of pushing fast; you had to flush it 5, 6, and even 10 times to make it work. The next day my hand hurt, we complained, and were moved to the one level apartment originally booked. The other problem we had was that they control the air conditioning and it was set to work only for heating, and not cooling although weather was hot. The solution provided was to open the windows, but it was very noisy outside and, although bed is big and comfortable, we didn’t sleep well. "

"Great location. Helpful staff. It was unfortunate that the air conditioning wasn’t working or fixed while we were there. Very nice to have free coffee and juice in the reception area. "

"Excellent breakfast and stay. Love it "