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Hotel Santa Maria Novella

4.0 star property
Guests escape to the rooftop terrace for relaxation or visit the spa for rejuvenation while experiencing attentive service from a friendly staff

Choose dates to view prices

Hotel Santa Maria Novella in central Florence offers a peaceful retreat with a rooftop terrace and coffee shop. Enjoy a breakfast buffet, book a spa massage, or relax by the lobby fireplace. Visitors praise the helpful staff and excellent property condition.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is €193
includes taxes & fees
19 Jan - 20 Jan

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Room, City View

View from room

Superior Room, City View

8.6 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Designer toiletries
Bidet
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Single Room

Single Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Designer toiletries
Bidet
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Designer toiletries
Bidet
  • 54 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, City View

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Designer toiletries
Bidet
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, City View

Premium bedding, minibar, in-room safe, desk

Suite, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

Premium bedding, minibar, in-room safe, desk

Superior Triple Room

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Designer toiletries
Bidet
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Triple Room, City View

Premium bedding, minibar, in-room safe, desk

Superior Triple Room, City View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Designer toiletries
Bidet
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Condo, 3 Bedrooms, City View, Annex Building

Family Condo, 3 Bedrooms, City View, Annex Building

Family Condo, 3 Bedrooms, City View, Annex Building

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
3 bedrooms
Bathrobes
  • 103 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

9.4 out of 10
Exceptional
(46 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Designer toiletries
Bidet
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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includes taxes & fees
19 Jan - 20 Jan
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About the area

Located in Historic Centre of Florence, a neighbourhood in Florence, Hotel Santa Maria Novella is in a shopping district and near a train station. Uffizi Gallery and Pitti Palace are cultural highlights, and some of the area's notable landmarks include Cathedral of Santa Maria del Fiore and Ponte Vecchio. Looking to enjoy an event or a game while in town? See what's happening at Visarno Arena or Stadio Artemio Franchi. Guests appreciate the hotel's central location.
Visit our Florence travel guideOpens in a new window
Map
Piazza Santa Maria Novella 1, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella - 1 min walk - 0.0 km
  • Basilica of Santa Maria Novella - 2 min walk - 0.2 km
  • Via de' Tornabuoni - 2 min walk - 0.2 km
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.6 km
  • Ponte Vecchio - 8 min walk - 0.7 km

Getting around

  • Unità Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Peretola Airport (FLR) - 25 min drive

Restaurants

  • ‪giaogiao stazione firenze - ‬2 min walk
  • ‪Ristorante Buca Mario - ‬2 min walk
  • ‪Shake Cafe - ‬1 min walk
  • ‪Banki Ramen - ‬1 min walk
  • ‪Cantinetta Antinori - ‬2 min walk

About this property

Hotel Santa Maria Novella

Upscale boutique hotel near Cathedral of Santa Maria del Fiore
A short walk from Piazza di Santa Maria Novella and Ponte Vecchio, Hotel Santa Maria Novella provides a free breakfast buffet, a rooftop terrace and a coffee shop/cafe. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self-parking (surcharge), express check-out and express check-in
  • A 24-hour front desk, a lift and a reception hall
  • A TV in reception, smoke-free property and wedding services
  • Guest reviews speak highly of the breakfast, helpful staff and first-rate property condition
Room features
All 71 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Designer toiletries, bidets and hairdryers
  • LCD TVs with satellite channels
  • LED light bulbs, electric kettles and daily housekeeping

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  • Air-conditioning
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9.6 out of 10, Exceptional, 1,001 reviews
The price is €158
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 48 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The on-site car park is open from 7 AM-11:30 PM.

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: EUR 48 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Property Registration Number IT048017A16HEG2O5Z
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Maria Novella
Santa Maria Novella Hotel
Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel
Hotel Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel Florence

Frequently asked questions

Is Hotel Santa Maria Novella pet-friendly?

Yes, cats and dogs are allowed at this property.

How much does it cost to stay at Hotel Santa Maria Novella?

As of 17 Jan 2026, prices found for a 1-night stay for 2 adults at Hotel Santa Maria Novella on 19 Jan 2026 start from €178.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Santa Maria Novella?

Self-parking is available for EUR 48 per day.

What time is check-in at Hotel Santa Maria Novella?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hotel Santa Maria Novella?

Checkout is at noon.

Where is Hotel Santa Maria Novella located?

Located in Historic Centre of Florence, this boutique hotel is steps away from Via de' Tornabuoni and Piazza di Santa Maria Novella. Cathedral of Santa Maria del Fiore and Piazza del Duomo are also within 10 minutes. Unità Tram Stop and Valfonda - Stazione Santa Maria Novella Tram Stop are within a 5-minute walk.

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Reviews

Hotel Santa Maria Novella Reviews

9.6

Exceptional

9.8

Cleanliness

10

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 829 out of 1000 reviews
Rating 8 - Good. 117 out of 1000 reviews
Rating 6 - Okay. 33 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was lovely and helpful, location was great and view was wonderful.
Stayed 7 nights in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, really pleasant room, the best shower water pressure we have experienced in all of our European stays.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jw

Liked: Cleanliness, amenities, property conditions & facilities
Such a wonderful hotel, terrific breakfast, very pleasant and helpful staff, and the hotel is located is in a great area of the city. Easy access to loads of restaurants, the train station, the central market, and loads of museums/churches
Stayed 7 nights in Dec 2025

10/10 Excellent

John Robert

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, great bathroom, turndown service, luxurious robes and linens
Stayed 6 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Nice room lovely hotel great location friendly and helpful staff
Stayed 6 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice feel to the hotel being in an older building. Staff super helpful. Would stay again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Xiaoqin

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice breakfast.
Stayed 3 nights in Nov 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff, great location to the city and RR.
Stayed 4 nights in Oct 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely room, comfortable bed, very clean hotel. Very friendly and helpful staff. Well situated for all areas of the centre.
Stayed 4 nights in Nov 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Wonderful hotel with several sitting areas in which to relax. Breakfast fabulous.
Stayed 4 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
great staff. mostly good english. great location. sad it was winter and didn't eat on terrance.
Stayed 3 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location if travelling by train and very convenient to all of the sites.
Stayed 2 nights in Sep 2025

10/10 Excellent

Deshawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and staff I would definitely stay there again
Stayed 3 nights in Aug 2025

8/10 Good

Roberta

Liked: Cleanliness, staff & service
Perfect hotel in Florence for our stay: location, understated luxury, quiet and efficient service. Just wonderful. Truly exceeded our expectations.
Stayed 4 nights in Nov 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay. Very convenient location for sight seeing and restaurants. The staff was very helpful!
Stayed 2 nights in Aug 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, great location, amazing breakfast, super friendly staff. 10/10
Stayed 4 nights in Oct 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very convenient for the train station. Positioned very well for downtown shopping. Breakfast was fantastic daily. Staff was very pleasant.
Stayed 6 nights in Sep 2025

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very lovely. Checkout with Tatiana was great—quick, so polite and efficient. Would definitely return.
Stayed 3 nights in Oct 2025

10/10 Excellent

Seth George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, the service was excellent, the price was reasonable, the building was historic and the location was perfect. Plus the included breakfast was fabulous.
Stayed 7 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right by the SN train station. Great location. Staff was so accommodating to whatever we needed. I must stay!!
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
This is a historic hotel with a very European feel. The room and bathroom are great. Personnel is wonderful. You can walk anywhere from this hotel; the location is just perfect.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough good things about this hotel. You should book here to stay in Florence, and book here now before it fills up. The staff are incredibly friendly and helpful. The location is very central- 5 min walk one direction to the Santa Maria Novella train station, 5 minutes in another direction to the Duomo. Within walking distance to multiple museums and the Ponte Vecchio. Many, many restaurants within walking distance. There is also a pharmacy, convenience/grocery store and a self service laundromat all within <5 min walk (all very helpful for international travelers!). The hotel also is on a beautiful Piazza you can walk around. The breakfast is incredible- freshly made to order coffee, hot foods, cold cuts, breads, yogurts, something for everyone. The rooms are spacious and room service is INCREDIBLE- they will come around multiple times a day and even lay out slippers and put a bedtime chocolate on your pillow for you before bedtime! I would absolutely stay here again and hope I get to do so again- incredible experience!
Stayed 4 nights in Dec 2025

10/10 Excellent

KATHLEEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
santa Maria Novella hotel was beautiful! The room was gorgeous with a stunning marble bathroom. Amenities and service were first rate. Buffet breakfast was ample! Loved it!
Stayed 1 night in Sep 2025

10/10 Excellent

Michele

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location & beautiful hotel. We enjoyed our stay there.
Stayed 3 nights in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel in a good location.
Stayed 1 night in May 2025