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Hotel Porta Felice & Spa

4.0 star property
Hotel with a full-service spa, 3-minute walk to Via Vittorio Emanuele

Choose dates to view prices

Photo gallery for Hotel Porta Felice & Spa

Terrace/patio
City view
Suite
Exterior detail
Sauna, hot tub, steam room, body treatments, hot stone massages
Hotel Porta Felice & Spa near Palermo Harbour offers a sophisticated retreat with a scenic rooftop terrace and coffee shop. Guests enjoy spa services, in-room WiFi, dry cleaning/laundry, quality breakfast, and attentive staff.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

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  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Triple Room

Balcony view

Triple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Bidet
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room, 1 Double or 2 Single Beds

Classic Room, 1 Double or 2 Single Beds

Classic Room, 1 Double or 2 Single Beds

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Bidet
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room Single Use

Classic Double Room Single Use

Classic Double Room Single Use

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Bidet
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite

Suite | Bathroom

Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room, 1 Double or 2 Single Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 1 Double or 2 Single Beds

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Bidet
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use

Room amenity

Superior Double Room Single Use

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Bidet
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

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About the area

Map
Via Butera, 45, Palermo, PA, 90133

What's nearby

  • Via Vittorio Emanuele - 2 min walk - 0.2 km
  • Via Roma - 8 min walk - 0.8 km
  • Quattro Canti - 13 min walk - 1.2 km
  • Teatro Massimo - 17 min walk - 1.4 km
  • Palermo Harbour - 10 min drive - 4.8 km

Getting around

  • Imperatore Federico Station - 5 min drive
  • Palermo Central Station - 15 min walk
  • Palermo (PMO-Punta Raisi) - 26 min drive

Restaurants

  • ‪Nautoscopio - ‬5 min walk
  • ‪A'Cala - ‬5 min walk
  • ‪Quattro mani - ‬5 min walk
  • ‪Bar Pasticceria Touring - ‬3 min walk
  • ‪Al Covo dei Beati Paoli - ‬3 min walk

About this property

Hotel Porta Felice & Spa

Upscale hotel near Via Vittorio Emanuele
Close to Via Roma and Teatro Massimo, Hotel Porta Felice & Spa provides free self-service breakfast, a rooftop terrace and a coffee shop/cafe. Treat yourself to a massage, a facial or a body treatment at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • A round-trip airport shuttle (surcharge), babysitting (surcharge) and wedding services
  • 1 meeting room, a reception hall and a lift
  • Massage treatment rooms, tour/ticket information and a 24-hour front desk
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All guest rooms at Hotel Porta Felice & Spa have thoughtful touches, such as laptop-compatible safes and air conditioning, as well as amenities, such as free WiFi and sound-insulated walls.
Other amenities include:
  • Bathrooms with deep-soaking baths and bidets
  • Flat-screen TVs with satellite channels
  • Childcare services, heating and daily housekeeping

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Grand Hotel Piazza Borsa

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Free self-serve breakfast available daily 7 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • At least 80% of food locally-sourced
  • Built in 2008
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are available for EUR 10.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 55 per person (one-way)
  • Crib (infant bed) fee: EUR 10.0 per day
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number IT082053A1KLOSBS49
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 31 March
Guests under 12 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Porta Felice
Hotel Porta Felice Palermo
Porta Felice
Porta Felice Palermo
Hotel Porta Felice Palermo, Sicily
Hotel Porta Felice Palermo
Porta Felice Hotel
Hotel Porta Felice
Hotel Porta Felice Spa
Hotel Porta Felice & Spa Hotel
Hotel Porta Felice & Spa Palermo
Hotel Porta Felice & Spa Hotel Palermo

Frequently asked questions

Is Hotel Porta Felice & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Porta Felice & Spa?

This property doesn't offer parking.

What time is check-in at Hotel Porta Felice & Spa?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Porta Felice & Spa?

Checkout is at 11 AM.

Does Hotel Porta Felice & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 55 per person applies.

Where is Hotel Porta Felice & Spa located?

Located in Palermo Historical Center, this spa hotel is within a 5-minute walk of Palazzo Butera and Via Vittorio Emanuele. Via Roma and Teatro Massimo are also within 1 mile (2 km). Palermo Central Station is 15 minutes by foot and Palermo Palazzo Reale-Orleans Station is 25 minutes.

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Hotel Porta Felice & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 347 out of 626 reviews
Rating 8 - Good. 216 out of 626 reviews
Rating 6 - Okay. 41 out of 626 reviews
Rating 4 - Poor. 8 out of 626 reviews
Rating 2 - Terrible. 14 out of 626 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Good location, away from the hussle & bussle but close enough to walk to the main points of interest.
Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here in May 2025 and had a great time. The room was big and well equipped, but the best part was breakfast on the picturesque terrace (and happy hour there too!). The hotel is also in a good location, roughly a 10 minute walk from the historic centre ( which is good as the centre can get quite crowded!).
Stayed 3 nights in May 2025

8/10 Good

Thorlakur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel that is situated in a very good area in Palermo.
Stayed 8 nights in Jun 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay. Very helpful staff. Lovely terrace for breakfast.
Stayed 2 nights in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

Great location and views across the rear gardens

Great location and super breakfast with great views towards the mountains from restaurant balcony. Had room just below on 3 floor with great views from back of hotel over the rooftops. Room was plainly decorated but great space and good sized bathroom. No uk TV channels, only Italian! This was only downside, but internet was good if you bring your own laptop. Could do with kettle and tea facilities also.
Stayed 4 nights in Apr 2025

10/10 Excellent

norm

Liked: Cleanliness, staff & service, property conditions & facilities
It was super clean, friendly staff and great massages.
Stayed 2 nights in Nov 2022

10/10 Excellent

Anthony

Liked: Amenities
Fine refurbishment of old building, large well furnished room and comfortable bed. Good breakfast taken on roof terrace.
Stayed 2 nights in Oct 2024

10/10 Excellent

Una

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the breakfast buffet area was beautiful- breakfast and coffee was also very good. Staff were lovely and knew some English - which helped with our struggling Italian!
Stayed 1 night in Feb 2023

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in Palermo

Absolutely gorgeous hotel. Very well located. Staff was amazing, helpful and courteous. We loved our stay. Top notch hotel
Stayed 2 nights in Jul 2023

6/10 Okay

James

Liked: Cleanliness, room comfort
Major construction work being undertaken outside our balcony prohibited it's use.
Stayed 2 nights in Jun 2025

10/10 Excellent

Efi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked it very much
Stayed 2 nights in Jul 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very accommodating. Breakfast was excellent. The bed in my room was a little firm for my liking. Hotel was centrally located.
Stayed 1 night in Jun 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel. Near heart of Palermo. Staff was super friendly and helpful.
Stayed 1 night in Oct 2022

10/10 Excellent

Maeve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Jul 2023

2/10 Terrible

Peter

Liked: Cleanliness
Disliked: Room comfort
Properly my worst booking ever! This Hotel is small, lovely with nice rooms, which are clean and needle, so fare so good and the. It’s ends, sadly. It’s position on a second road til the harbour front, NO sea view at all. It has a very noise road just outside belows the rooms, cars, motorbikes, scooters run by your rooms all even until 03.00 am! And streetcleaning and the renovation teams do have their run around 04.00 AM - it’s totally impossible to get a nights sleep unless you sleep as if you are dead! Further to this our television would not turn off, called the reception at 10.00 pm asking for help which not could be provided as he was alone on duty.. or yes in 1 hour at 11 pm maybe… Solution we unplugged the powersupply by our selfies. This hotel is overpriced hugely and will not ever by visited again, ever.
Stayed 1 night in Jun 2025

10/10 Excellent

Claas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located near to the port & only a short walk to the Via Vittorio Emanuele to start the daily sightseeing through the historic city of Palermo. Nice choice of breakfast each morning & wonderful view from the roof balcony where the breakfast will be served. Double bed rooms by typical italian style & give a plenty of space for two people. Bathroom as well... Clean up every day - great. Grazie mille....
Stayed 5 nights in Nov 2023

8/10 Good

Mykayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was good. The hotel itself is beautiful and room was beautiful and spacious. We liked that breakfast was available each morning and was delicious. I reserved spa services as well as a massage during our stay and it was so relaxing. A few things that could have been better during our stay: The pillows were very flat, but the brochure in the room states you can order more pillows as needed, which we did. The bed isn't very soft, but it was a great size. The room had AC, but it can be controlled by the front desk. When we first arrived, we couldn't control the thermostat and had to call the desk to turn it on. We also realized that nearly every time we left the property, they would turn the AC off and restrict our access to it upon arrival each time. We had to call the front desk on multiple occasions to turn it back on. Not listing this as a complaint, as the AC worked great when it was on, just letting other visitors know how it may work when arriving. We also found the street outside our patio to be a bit noisy early in the mornings, but not so bad that it disturbed our sleep. The hotel was in a great location for shopping and dining, easily doable for walking. It's also located close to the coast, so it was nice to take a stroll and see the ocean. I would recommend staying here, just be sure to reach the brochure in your room for details about your stay.
Stayed 4 nights in Oct 2023

2/10 Terrible

Dwayne

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Shower was clogged, flooded the bathroom and room. Called front desk for assistance for flooding twice and front desk said no staff available at night, must fix next day. It Took two days to fix. Managment never offered to change room. Key card was defective, every day had to get it replaced. Electronic lock was non responsive so Management had to give me turn key three times. Room comes with towel heater, but feature in room 104 never works. Maintenance looked at it three times and never could fix it. Towel Heater never worked! Room is heated by ventilation system. You control the room temperature, but when turned on the vent makes loud noise. Hard to sleep when heater or AC is turned on. It is too loud. Problem with AC system. Spa cost extra to enter, services cost extra. Even during off season I could not get a reservation (and it was my birthday).
Stayed 4 nights in Feb 2023

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious clean room. On a loud street. Gym amenities underwhelming. Staff friendly .
Stayed 2 nights in Oct 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant on the top floor was perfect for evening drinks, offering a great atmosphere and views. Breakfast in the morning had a good selection and got our day off to a great start
Stayed 1 night in Sep 2025

8/10 Good

Marc

Liked: Staff & service
Basic hotel. Not as fancy as the pictures. Breakfast was simple but ok. It was fine for a 1 night stay over. Wouldnt recommend as a long term vacation spot. Did not use the spa, so cant comment on that.
Stayed 1 night in Oct 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was tasty and the service was excellent. It felt like everything was homemade. The beds were comfortable and the air conditioning was great.
Stayed 2 nights in Sep 2025

6/10 Okay

Michael

Typical 3 star hotel

It was a overnight stay and was ok
Stayed 2 nights in Jul 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spa and Class!

Wonderful hotel close to the historical district. The Spa is a MUST!!! Breakfast was incredible. Gianlucca was a helpful concierge. The local restaurants are fair priced and the limoncello spritz are delightfully refreshing!
Stayed 3 nights in Jun 2025

10/10 Excellent

terri

Liked: Cleanliness, amenities, property conditions & facilities
this was a wonderful clean hotel Staff was amazing
Stayed 3 nights in May 2025