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BQ Apolo Hotel

Photo gallery for BQ Apolo Hotel

Beach/ocean view
Exterior
Exterior
Down duvets, minibar, desk, soundproofing
Breakfast, lunch and dinner served

Overview of BQ Apolo Hotel

BQ Apolo Hotel

4.0 star property
8.8 out of 10 Excellent
8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
Map
Carrer Miquel Massuti, 28, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610

Explore the area

  • Popular LocationCala Estancia3 min walk
  • Popular LocationSan Antonio de la Playa Marina5 min walk
  • Popular LocationPlaya de Palma14 min walk
  • AirportPalma de Mallorca (PMI)11 min drive

Room options

About this area

Palma de Mallorca

Located near the beach, BQ Apolo Hotel is in Can Pastilla, a neighbourhood in Palma de Mallorca. FAN Mallorca Shopping and Shopping Mall El Corte Ingles are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Palma Nova Beach and Cala Estancia. Aqualand El Arenal and Circuito Mallorca are also worth visiting. Scuba diving offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Palma de Mallorca travel guideOpens in a new window
Map

What's nearby

  • Cala Estancia - 3 min walk
  • San Antonio de la Playa Marina - 5 min walk
  • Platja d'Or - 7 min walk
  • Platja de Can Pastilla - 8 min walk
  • Playa de Palma - 14 min walk

Getting around

  • Son Costa-Son Fortesa Station - 8 min drive
  • Marratxi Pont d Inca Station - 10 min drive
  • Palma de Mallorca (PMI) - 9 min drive

Restaurants

  • Purobeach Palma - 3 min walk
  • La Payesita - 5 min walk
  • L'artista Pizzeria Napoletana - 10 min walk
  • Burger King - 11 min walk
  • Flip Flop - 8 min walk

About this property

BQ Apolo Hotel

4-star hotel located in Can Pastilla
A poolside bar, a terrace and dry cleaning/laundry services are just a few of the amenities provided at BQ Apolo Hotel. Be sure to enjoy a meal at Restaurante Buffet, the on-site buffet restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as car hire on site and a bar.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), self-parking (surcharge) and smoke-free property
  • Tour/ticket information, a reception hall and a 24-hour front desk
  • Laundry services, concierge services and a TV in reception
  • Guest reviews say great things the breakfast, helpful staff and location
Room features
All 144 rooms have comforts such as furnished balconies and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
More amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/cupboards, balconies and fridges

Languages

English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 10 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 10-12 for adults and EUR 5-6 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar

Restaurants on site

  • Restaurante Buffet
  • Snack-Bar Terraza

Things to do

  • Billiards/pool table
  • Indoor pool
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Desk
  • Energy-saving features in guest rooms
  • Iron/ironing board (on request)
  • Phone
  • Safe (surcharge)
  • Soundproofing

Similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 0.01 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 10 to 12 for adults and from EUR 5 to 6 for children
  • Self-parking fee: EUR 10 per day
  • In-room safe fee: EUR 3.5 per day
  • Rollaway bed fee: EUR 0.01 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

BQ Apolo
BQ Apolo Hotel Playa de Palma
BQ Apolo Playa de Palma
BQ Apolo Hotel
BQ Apolo Hotel Hotel
BQ Apolo Hotel Palma de Mallorca
BQ Apolo Hotel Hotel Palma de Mallorca

Frequently asked questions

Does BQ Apolo Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at BQ Apolo Hotel?

As of 31 May 2023, prices found for a 1-night stay for 2 adults at BQ Apolo Hotel on 1 Jun 2023 start from €120.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is BQ Apolo Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at BQ Apolo Hotel?

Self-parking is available for EUR 10 per day. Limited spots are available.

What time is check-in at BQ Apolo Hotel?

Check-in is from 2:00 PM - anytime.

What time is check-out at BQ Apolo Hotel?

Checkout is at 11:00 AM.

Where is BQ Apolo Hotel located?

Located in Can Pastilla, this hotel is within a 10-minute walk of Cala Estancia, San Antonio de la Playa Marina and Platja d'Or. Platja de Can Pastilla and Playa de Palma are also within 15 minutes.

BQ Apolo Hotel Reviews

BQ Apolo Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 397 out of 820 reviews" "
" "10 - Excellent 48%
Rating 8 - Good. 356 out of 820 reviews" "
" "8 - Good 43%
Rating 6 - Okay. 48 out of 820 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 8 out of 820 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 11 out of 820 reviews" "
" "2 - Terrible 1%

9.1/10

Cleanliness

8.8/10

Staff & service

8.3/10

Amenities

8.7/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Excellent

Tawona

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
View and food
Stayed 3 nights in May 2023

6/10 Okay

Yira

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2023

2/10 Terrible

Mike

Travelled with partner
Disliked: Staff & service
Very poor customer service. We will never stay here again. The cooling system didn’t work, and it’s near the airport flight path so opening doors meant loud noise. We were also concerned about the many birds we heard outside flying in. We didn’t sleep at all. The most important thing at a hotel is the ability to get a good night of sleep. We had one full day visiting beautiful Palma, and it was ruined for us because we were so tired and frustrated. Customer service matters. We waited before writing this review to give the hotel a chance to provide good service. They did not. Front desk said it would be fixed within three hours. It wasn’t. Then they told us it had already been fixed. It wasn’t. Other guests spoke up on our behalf, and then it was fixed within 15 minutes. Why wasn’t our description sufficient? We asked for a refund or compensation. They told us to speak to the manager the next day. The manager said he wasn’t authorized and to write head office. Multiple emails were sent the following week and none were answered. It’s a decent room in a good location, but totally worthless with such poor customer service. Awful experience. We’ve stayed elsewhere in Palma for a similar location and had a much better visit. STAY SOMEWHERE ELSE. ****We very, very rarely write a negative review. This one is well deserved unfortunately, and we would hate for others to go through this.
Stayed 2 nights in Apr 2023

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! Stunning location a few metres walk from the beach. Impeccably clean with friendly staff to welcome you with a smile each day. Food choices plentiful and bar snacks on offer if you’re feeling peckish in the day. No issues
Stayed 5 nights in Apr 2023

8/10 Good

Mark

Liked: Staff & service, amenities, property conditions & facilities
Clean modern, good location
Stayed 1 night in Oct 2022

8/10 Good

Farokh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good
Stayed 6 nights in Oct 2022

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was relaxed and peaceful and that was due to to the service of the staff, the cleaniness of the hotel itself and the food was at a very high standard. The beach was very near by and getting into Palma itself was easy.
Stayed 5 nights in Oct 2022

8/10 Good

Ian

Stayed 1 night in Oct 2022

10/10 Excellent

James

Stayed 4 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent mini break
Weekend break in a lovely hotel and location - accessible to the centre, great walks and cycling. Hotel really nice
Stayed 3 nights in Sep 2022