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PuroGrand Hotel

Photo gallery for PuroGrand Hotel

Exterior
Courtyard
Courtyard
Luxury Room | Premium bedding, free WiFi, bed sheets
Restaurant

Overview of PuroGrand Hotel

VIP Access

PuroGrand Hotel

5.0 star property
Luxury Palma de Mallorca hotel in Palma de Mallorca Old Town, walk to Cathedral of Santa Maria of Palma
9.8 out of 10 Exceptional
9.8/10 Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Carrer del Forn de la Gl ria 5, Palma de Mallorca, 07012

Explore the area

  • Popular LocationPaseo Maritime1 min walk
  • Popular LocationCathedral of Santa Maria of Palma6 min walk
  • Popular LocationPlaza Espana15 min walk
  • AirportPalma de Mallorca (PMI)18 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

About this area

Palma de Mallorca

PuroGrand Hotel is located in Palma de Mallorca Old Town, a neighbourhood in Palma de Mallorca, and is near the airport and near a metro station. Casal Solleric and Es Baluard Museum of Modern and Contemporary Art are cultural highlights, and some of the area's activities can be experienced at Port of Palma de Mallorca and Son Vida Golf Course. Looking to enjoy an event or a game while in town? See what's happening at Plaza de Toros or Visit Mallorca Stadium. Spend some time exploring the area's activities, including winery tours and outlet shopping.

What's nearby

  • Paseo Maritime - 1 min walk
  • Passeig del Born - 2 min walk
  • Royal Palace of La Almudaina - 6 min walk
  • Cathedral of Santa Maria of Palma - 6 min walk
  • Plaza Espana - 15 min walk

Getting around

  • Marratxi Pont d Inca Station - 10 min drive
  • Intermodal Station - 16 min walk
  • Palma de Mallorca (PMI) - 17 min drive

Restaurants

  • Ombu - 2 min walk
  • Bar Coto - 1 min walk
  • Botanic - 1 min walk
  • Bar Dia - 1 min walk
  • Bar la Drassana - 1 min walk

About this property

PuroGrand Hotel

5-star luxury hotel near Port of Palma de Mallorca
Close to Cathedral of Santa Maria of Palma, PuroGrand Hotel provides a free breakfast buffet, a rooftop terrace and a garden. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a bar and a restaurant.
You'll also find perks such as:
  • A 24-hour front desk, a reception hall and smoke-free property
  • Newspapers in the reception and concierge services
Room features
All 16 rooms have comforts such as premium bedding and pillow menus, in addition to perks such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Heating and fans
  • Bathrooms with heated floors and rainfall showers
  • LED TVs with digital channels

Languages

English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM–10:30 AM
  • 1 restaurant
  • 1 bar

Things to do

  • Spa services

Conveniences

  • Newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Massages

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Fan
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Hairdryer
  • Heated floor (bathroom)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Free bottled water

More

  • Slippers

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 10 days before arrival with check-in instructions; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Puro Grand Hotel
PuroGrand Hotel Hotel
PuroGrand Hotel Palma de Mallorca
PuroGrand Hotel Hotel Palma de Mallorca

Frequently asked questions

Is PuroGrand Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 25 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at PuroGrand Hotel?

As of 9 Jun 2023, prices found for a 1-night stay for 2 adults at PuroGrand Hotel on 20 Jun 2023 start from €385.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at PuroGrand Hotel?

This hotel doesn't offer parking.

What time is check-in at PuroGrand Hotel?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at PuroGrand Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is PuroGrand Hotel located?

Located in Palma de Mallorca Old Town, this luxury hotel is within a 10-minute walk of Paseo Maritime and Cathedral of Santa Maria of Palma. Port of Palma de Mallorca and Cala Mayor Beach are also within 3 miles (5 km). Intermodal Station is 16 minutes by foot and Jacint Verdaguer Station is 24 minutes.

Reviews

9.8

Exceptional

Rating 10 - Excellent. 21 out of 23 reviews" "
" "10 - Excellent 91%
Rating 8 - Good. 1 out of 23 reviews" "
" "8 - Good 4%
Rating 6 - Okay. 1 out of 23 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 0 out of 23 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 0 out of 23 reviews" "
" "2 - Terrible 0%

10.0/10

Cleanliness

9.9/10

Staff & service

9.3/10

Amenities

9.8/10

Property conditions & facilities

9.9/10

Eco-friendliness

Reviews

10/10 Excellent

Clodagh

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and made us feel very welcome. The breakfast was excellent, the room was just as it looks in photos. Everything was beautiful, we'll definitely come again.
Stayed 5 nights in Mar 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very well apportioned and laid out. The location is very convenient for many attractions and shopping etc. room very clean and well-maintained with everything one expects. Huge bed! Amenities and consumables of high quality Staff friendly, helpful and professional without being overly fussy Breakfast excellent in terms of choice and quality Two v. Minor points that could be attended to: 1. The huge bed in my room was positioned along with a bedside table in such a way that the doors of the wardrobe (generously sized) couldn’t be fully opened making it awkward to access. - for correction next time there’s a refurb. 2. If offering a range of TV channels check they all work (reported at time and efforts to fix unsuccessful). Neither issue spoiled anything though.
Stayed 4 nights in Mar 2023

10/10 Excellent

Stephen

Stayed 2 nights in Mar 2023

10/10 Excellent

Iain Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole hotel, it’s facilities and staff are superb. Only 16 bedrooms so a very personal service from excellent staff.
Stayed 5 nights in Feb 2023

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Jan 2023

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best holiday ever!

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very relaxing hotel to stay in with great staff
Stayed 7 nights in Oct 2022

10/10 Excellent

Jana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing staff and location! the room was amazing and spacious, would recommend 10/10
Stayed 3 nights in Sep 2022

10/10 Excellent

Christiane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super schönes Hotel in einer perfekten zentralen Lage! Ist deshalb natürlich nicht ganz ruhig in der Nacht (die engen Gassen verstärken alles). Kein Pool im Hotel, man kann aber die Dachterrasse vom puro Urban nutzen mit einen kleinen Pool (sehr klein!) und traumhafter Aussicht :)
Stayed 4 nights in May 2023

10/10 Excellent

Sven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolut ruhig. Tolles Frühstück. Sehr gutes Personal.
Stayed 3 nights in Apr 2023