Santa Clara Urban Hotel & Spa

Property class: 4

Choose dates to view prices

Located close to Cathedral of Santa Maria of Palma and Port of Palma de Mallorca, Santa Clara Urban Hotel & Spa provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a Swedish massage at Spa Santa Clara, the on-site spa. In addition to car hire on-site and a bar, guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
The current price is €163
includes taxes & fees
2 Nov - 3 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room Single Use

A bedroom with two beds, a television, and a small table.

Double Room Single Use

  • 28 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room

A bedroom with two beds, a television, and a small table.

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

A hotel room with a bed, a desk, two chairs, a lamp, and a window with a view of a building.

Superior Double Room

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

A bedroom with a bed, a sofa, a coffee table, and a stone wall.

Junior Suite

9.4 out of 10
Exceptional
(10 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, Garden View

A modern living room with stone walls, a wooden ceiling, a flat-screen TV, a sofa, and a coffee table with a book.

Suite, Garden View

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Located near the beach, Santa Clara Urban Hotel & Spa is in Palma de Mallorca Old Town, a neighbourhood in Palma de Mallorca. Port of Palma de Mallorca and Puerto Portals Marina are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cala Mayor Beach and El Arenal Beach. Cathedral of Santa Maria of Palma and Porto Pi Centro Comercial are two other places to visit that come recommended. Visit our Palma de Mallorca travel guide
Map
C/ San Alonso, 16, Palma de Mallorca, Mallorca, 07001

What's nearby

  • A historic cathedral with spires, palm trees, and a large sculpture by Salvador Dalí.
    Paseo Maritimo
    2 min walk - 0.2 km
  • A historic cathedral with intricate Gothic architecture, a prominent bell tower, and a surrounding fortified wall.
    Cathedral of Santa Maria of Palma
    3 min walk - 0.3 km
  • A cathedral interior with stained glass windows, ornate gold detailing, and a central statue.
    Basilica of St. Francis
    3 min walk - 0.3 km
  • A spacious square with a yellow building, arched doorways, and a row of scooters.
    Plaza Mayor de Palma
    6 min walk - 0.6 km
  • Palma Town Hall
    5 min walk - 0.4 km

Getting around

  • Intermodal Station
    15 min walk
  • Marratxi Poligon Station
    16 min drive
  • Palma de Mallorca (PMI)
    31 min drive

Restaurants

  • CAFÉSPHÈRE Specialty Coffee
    6 min walk
  • Mura
    4 min walk
  • Can Joan de s'Aigo
    6 min walk
  • Osteria De Plaça San Francesc
    3 min walk
  • Es Far
    5 min walk

About this property

Santa Clara Urban Hotel & Spa

  • Upscale hotel near Cathedral of Santa Maria of Palma
  • Located close to Port of Palma de Mallorca and Porto Pi Centro Comercial, Santa Clara Urban Hotel & Spa provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. Indulge in a Swedish massage at Spa Santa Clara, the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as car hire on-site and a bar.
  • You'll also find perks such as:
    • Full breakfast (surcharge), bike hire and laundry services
    • A 24-hour front desk, smoke-free property and luggage storage
    • Multilingual staff, a front desk safe and a lift
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guest rooms at Santa Clara Urban Hotel & Spa boast thoughtful touches, such as pillow menus and air conditioning, in addition to amenities, such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 37-inch Smart TVs with cable channels
    • Wardrobes/cupboards, free tea bags/instant coffee and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Bioscore Sustainability. For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Is Santa Clara Urban Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Santa Clara Urban Hotel & Spa?

As of 29 Oct 2026, prices found for a 1-night stay for 2 adults at Santa Clara Urban Hotel & Spa on 2 Nov 2026 start from €163, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Santa Clara Urban Hotel & Spa?

Santa Clara Urban Hotel & Spa doesn't offer parking.

What time is check-in at Santa Clara Urban Hotel & Spa?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Santa Clara Urban Hotel & Spa?

Checkout is at 11 AM.

Where is Santa Clara Urban Hotel & Spa located?

Located in Palma de Mallorca Old Town, this spa hotel is 0.2 mi (0.4 km) from Cathedral of Santa Maria of Palma, and within 3 mi (5 km) of Porto Pi Centro Comercial and Port of Palma de Mallorca. Cala Mayor Beach and Puerto Portals Marina are also within 9 mi (15 km). Intermodal Station is 15 minutes by foot and Jacint Verdaguer Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Santa Clara Urban Hotel & Spa Reviews

9.4

Exceptional

9.4

Cleanliness

9.0

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 210 out of 300 reviews
Rating 8 - Good. 74 out of 300 reviews
Rating 6 - Okay. 12 out of 300 reviews
Rating 4 - Poor. 3 out of 300 reviews
Rating 2 - Terrible. 1 out of 300 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and friendly team
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel I. Great location in Palma old town - lovely safe area . Staff all very friendly and helpful. Highly recommend as a base to visit beautiful palma
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Had a pleasant stay in the hotel, in a quiet part of the Old Town within easy walking distance from the cathedral and the sea. A small breakfast restaurant and thoughtful staff. Also has a lovely spa in the basement
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Palma getaway

A four night stay in lovely Palma. Hotel staff were friendly and helpful. Room was very nice. We would stay here again.
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Amazing boutique hotel in the old town area of Palma. It’s close to the Cathedral of Palma de Mallorca, one of Europe’s most beautiful cathedrals. The Santa Clara is also near to the marina and the best restaurants and shopping on Palma de Mallorca .
Stayed 3 nights in Jun 2024
Verified review

6/10 Okay

Liked: Cleanliness
The location was convenient, the hotel was average and disappointing for the price.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful little hotel located on a tiny street in the old town section of Palma. Friendly and informative staff are there for your personal needs. And our room was very spacious with stone walls —- quite unique!
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Clean and quiet.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location in the centre of Palma. Lovely old style suite with sandstone walled interior. Friendly reception staff & barman. Good wi-fi. The cleaning staff were a bit hit & miss - had to go to reception for towels, coffee, etc, but room was very clean. This hotel is very good, but the service inconsistencies need addressing.
Stayed 7 nights in Nov 2023
Verified review

6/10 Okay

Liked: Staff & service

Some room for improvement but also very positive

No welcome drinks, ants in room, relative clean. No spa available. But very friendly and welcoming staff.
Stayed 4 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice holiday for 1 or 2 days in Palma City.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Lost my AirPods.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and uniq hotel.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Perfect location, good customer service
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Staff was 💯 great location in old town.
Stayed 5 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you want in a hotel

Great location, helpful and friendly staff, room was clean and bed was comfortable.
Stayed 4 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely boutique hotel in the center of the old town of Palma. Would totally recommend
Stayed 3 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Excellent staff. Interesting decor.
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel!

This hotel was absolutely perfect. It was exactly what I wanted. Excellent location clean and well appointed inside, but still had a little Spanish rustic charm. The staff was incredible. I wish I had stayed here my whole trip.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel & Staff

This was easily the most beautiful hotel I’ve stayed at. The design is so cool! The woman at reception was so kind and helpful.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful place and the perfect launching point to explore Palma by foot. Easy to get to from the airport. Good breakfast. Cool rooftop. Good for families
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in a beautiful part of Palma that’s easily walkable to main highlights. Service was exceptional with hotel staff anticipating our needs and going above and beyond. The rooms were comfortable, clean, and modern. Beautiful rooftop space for drinks and sauna in the basement. We will stay here again the next time we are in Palma!
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel to return to

Everything was very nice and the personnel is phantastic. However you need to clean the drainage in the wash basin since the odur is very bad coming from the sink. Apart from that it was on of the nicest hotels we ever had a chance to visit and we will be back.
Stayed 5 nights in Sep 2022
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel announces as Spa and it’s not. We asked the attendant and even if they saw the add in our phone they disappeared admitted. Very noisy and the personnel don’t seem to be able to handle the noise.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property in great location - 5 mins walk from Cathedral and city centre, 25 mins easy walk to the beach. Rooftop seating area has lovely views and staff will bring drinks up from bar for you too. Breakfast was great, staff very pleasant and helpful. Comments on room 208 A damp smell in there when we arrived but didn’t notice after a couple of days. The extractor fan in bathroom didn’t seem to work so maybe that was why? Room could do with some hooks / rails to hang towels to dry - we had to ask to have fresh towels every day as the used ones didn’t dry properly. The wardrobe doors were at head height when opened and were a bit of a hazard but we got used to ducking under them! Overall the room was a good size and the bed very comfortable, with just a couple of minor niggles that didn’t ruin our stay. We will be back! Thankyou.
Stayed 6 nights in Jun 2023