Jan was great at communication with me and allowed us to check in at 3pm, instead of 4pm, which was great! The check in process was so easy! I HIGHLY recommend completely the resorts parking form 3 to 4 weeks in advance, that is emailed to you.The attendant was very friendly and informative. Security guards were very friendly as well! The condo, was very spacious! Both bedrooms towards the back of the condo were nice! The bathroom was nice as well. The cleanliness of the rooms were good! I would recommend maybe labeling which remotes go with which tv, that was alittle difficulty to figure out, but we did. The shared bathroom cleanliness was ok, besides the air vent was dusty, so we just cleaned it off. They could use some new paint, due to seeing "touch up paint " but other than that it was nice! The washer and dry work great! The kitchen was great! There was everything we needed to cook and eat! Cleanliness was ok. We did find a half eaten oreo on the floor by the island, and some broken pieces of glass on the floor, that was missed but we just swept it up and remopped. The living area was nice. There was some stained on the furniture. The master bedroom, was lovely! The balcony was nice and the views were amazing! The balcony had toys for children to take to the beach. The resort itself was nice, along with the staff. Overall the condo and resort was very nice and we plan on coming back next October for another week stay!