Outdoor pool, pool loungers
Check availability

Reviews of Lost Horizon Beach Dive Resort

3.5 out of 5
Lost Horizon Beach Dive Resort
Alona Beach, Tawala, Panglao, Bohol

Reviews

6.8
Rating 10 - Excellent. 17 out of 103 reviews" "
Rating 8 - Good. 40 out of 103 reviews" "
Rating 6 - Okay. 21 out of 103 reviews" "
Rating 4 - Poor. 16 out of 103 reviews" "
Rating 2 - Terrible. 9 out of 103 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Eldibrano

Travelled with family and small children
Liked: Cleanliness
The beach is just few feet away from the resort.
Stayed 2 nights in Apr 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff!!!
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

wayne

Liked: Staff & service, amenities
Nice area and friendly area. A lot safer than I was lead to believe. If you like diving and water it is a great place
Stayed 3 nights in Apr 2023

8/10 Good

Patti

Travelled with partner
Liked: Cleanliness
Great location and for price great hotel. A little dated but priced right. But absolutely perfect location on the ocean by all restaurants and bars. Front desk staff not overly helpful. Dive shop not affiliated with hotel and I would not recommend dive shop. I would recommend hotel

6/10 Okay

Brianna

Disliked: Cleanliness, amenities
Stayed 2 nights in Jan 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very low quality, dirty, salt water in showers. Wouldn't refill water. Bad wifi.
Stayed 2 nights in Jun 2022

10/10 Excellent

Edwin Matias, Seaside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
view of the beach ... 1 min access to town road
Stayed 1 night in May 2022

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

GeorgeCardenas, Victorville, California

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a great price. It was next door to Alona Divers where I spent my mornings for 4 days.
Stayed 5 nights in Feb 2020

10/10 Excellent

RMDofSeattle, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the beach. Near the airport with free parking.
Stayed 2 nights in Jan 2020

4/10 Poor

stig

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

6/10 Okay

GANPAT raj

Disliked: Cleanliness, property conditions & facilities, room comfort
Very good property poorly managed
This is located right at Anola Beach where you get all the boats for sea trips .There are many restaurants along the beach . Great location. However rooms are very poorly maintained. Bathroom doors not closing , water in bathroom was smelling. There were leakage of water.Basic items like napkin, disposable slippers,tissue papers were not provided.My room AC was not working. They were quick to change my room with good AC but then fan was making lot of noise.A very good property but needs good housekeeping and maintenance.
Stayed 1 night in Nov 2019

8/10 Good

Rudolf-Paul

Liked: Staff & service, property conditions & facilities
Good Place
Wonderfull Place direktly on the beach
Stayed 3 nights in Sep 2019
Response from Marycris on 26 Sept 2019
Hope to see you again Sir:-)

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Marycris on 26 Sept 2019
Hello Sir/ Ma'am, Thank you for your rate. We are doing our best to serve you and our future clients in a better way. Hope to see you again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not return
We chose this "resort" due to its proximity to our dive shop and stayed for 6 nights. Despite setting my expectations given the not-so-great reviews, I was disappointed by the cleanliness and atmosphere. Cleaning service was never consistent day-to-day, and it seemed they did nothing else but straighten the bed (not even replacing towels some days). On a daily basis, we would find either cockroaches or ants (or both) in the bedroom and the bathroom. The walls are also paper-thin, and each morning we would be woken up by other tourists yelling down the hall or in the pool. The service is just mediocre. I would not return.
Stayed 6 nights in Aug 2019
Response from Marycris on 26 Sept 2019
Hello Sir/ Ma'am. Thank you for your feedback. This will be forwarded to the management for improvement. Still we are hoping to see you again.

6/10 Okay

Lina

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Beds are comfortable, decor a bit outdated. The food is a miss & hit depending on what you order. Nightly live music was great. Always flag down the restaurant worker when you’re ready to order.. else you’ll just sit there forever in waiting. The water is really bad. I don’t know if it’s treated or what but it has a salty residue and taste. Had to buy bottled water for use to brush our teeth.
Stayed 3 nights in Jul 2019

4/10 Poor

Guest

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There were bugs in the room. The water pressure was super low. The air con and TV kept making all kinds of sounds. We couldn’t wait to checkout.
Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Toilet, shower, and safe inoperable. Roaches everywhere. Terrible.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2019

2/10 Terrible

JAYNE

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY HERE! The room is very dirty, floors are dusty, comfort room not clean! they even gave us a water heater with cockroaches' eggs. Not worth the money! Better pay more with other hotel!
Stayed 1 night in Apr 2019

4/10 Poor

Tony

Disliked: Cleanliness, property conditions & facilities, room comfort
Mr Antoni
First room I got was filthy , Toilet full of (S___T smelly) replacement was little better
Stayed 1 night in Mar 2019

8/10 Good

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kindness of Bohol
What makes our stay in Bohol truly special is indeed Bohol itself...real nice sea experience and kind people!
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

In general, the condition of the facility is very poor. I chose this place because of the dive school at the facility. The diving school is great, but the facility is very old and not so well-managed.
Stayed 6 nights in Mar 2019

8/10 Good

Geraldin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoy our stay . We love tge taste of their food. Staffs are friendly and attentive. But the beach front is not that appealing. But then we enjoy went out and do other activities.
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2019

2/10 Terrible

GIRISH KUMAR

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
All the food was overpriced and the bbq guy was arragont not helpful plus the beers was overpriced some of the staff was very freindly some of them r not so- ordered beer and they didnt let me know the happy hour has finish isntrd they charge me too high .the food price was over priced when next door u could get half the price
Stayed 3 nights in Mar 2019

10/10 Excellent

Princess Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing except for the Drinking Filipinos who dont even bother drinking, singing, shouting and laughing from 11pm to 1am outside our hotel room near the pool. The other neighbors were shouting at them already bec they were too noisy. Unbelievable!
Stayed 4 nights in Mar 2019

6/10 Okay

Joel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good place to stay on a budget. Great diving loco
Decent place to stay on a budget. Staff was very friendly and accommodating, but cleanliness of rooms was sub-par. If you're a diver this is a good option since the Dive shop was quality and top-notch
Stayed 2 nights in Mar 2019

2/10 Terrible

Marylim Mary

Travelled with family
Liked: Staff & service
Disliked: Amenities
I was given the smallest room.luggage can not be opened on the floor. No view from my window. Non-operating showe. I should have paid less.it was not tourist season till March 17.
Stayed 3 nights in Mar 2019

4/10 Poor

clifford

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good...
Dirty room. Floor dusty. Bathroom with rusty shower fixtures. Bed comfortable but sheets stained. Smelly, musty room. Great location, but not good for a family.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Got the modern view room which overlooks the pool and beach with a private balcony. Very nice. Go for this option. Everything was clean an modern and worked. Perfectly located just down the beach from the main street in town. Staff was friendly but service lagged a bit.
Stayed 2 nights in Jan 2019

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better choices for the money nearby.
Water didn’t work half the time, when it did it was salty. Breakfast was insulting. Construction going on the entire time. First room offered smelled strongly of mold.
Stayed 3 nights in Dec 2018

10/10 Excellent

Charles

Happy with my stay. Very nice people. I was delayed a day because of a typhoon. They extended my stay a day (free). I did call the day before but they didn't have to help me. I had a non refundable reservation. Kudos to them.
Stayed 7 nights in Nov 2018

8/10 Good

A, Auckland, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is located right on Alona Beach. It has everything you need, e.g. restaurant, tour services, pool. Friendly staff, comfortable and clean room (with air-con and fan)
Stayed 2 nights in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 3 nights in Nov 2018

2/10 Terrible

Kelvin, New Jersey, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wouldn't stay here even if it was free. The room was full of mosquitoes. Shower water was salty. I usually don't complain but this has to be the worst place I've stay.
Stayed 3 nights in Oct 2018
Response from Marycris on 30 Oct 2018
Hello Kelvin, Thank you for the feedback. Your concern has been forwarded already to the management for improvement. Your review matters.

2/10 Terrible

R, Adelaide , Australia

Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t book Lost Horizon Beach Resort
The food was inedible, haven’t experienced anything that bad before. Construction was happening 6 days a week from 8am - 5pm, which made relaxing impossible. Plenty of better places to book. Disappointed is an understatement.
Stayed 4 nights in Sep 2018
Response from marycris on 30 Oct 2018
Hello, Kitchen department has been called for prompt action regarding your concern. The hotel is looking forward to finish the construction and furnish this month as soon as possible, our apology that it surely caused your stay uncomfortable to you and so with us, including the nearby hotels to keep on patting about the duration and limitation of their work noise. We do hope to see you again,

10/10 Excellent

Alvin

Wonderful stay!
My kids love the place, the beach, the ambience, the night band, wonderful staff.
Stayed 4 nights in Aug 2018
Response from Marycris on 30 Oct 2018
Thank you for the compliment. We'll be glad seeing your family again.

8/10 Good

Corey

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Robert, Fort Myers, FL USA

Good hotel right on beach
The location is excellent, right on the beach, but my room was nothing special at all, but I think some rooms are better. The water supply is not good, only for showering. The food is sub par and the food service is slow. Having said that, it is a decent place and you can't beat the location since it is at the center of the action on Alona Beach.
Stayed 3 nights in May 2018

8/10 Good

Peter

Liked: Cleanliness, staff & service
Sand and bar
Old but ok hotel right in the mittle of the Alona beach

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing vacation
Nice people and one of the nicer places on the beach
Stayed 5 nights in Feb 2018

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alona Beach mid range
Good location at Alina Beach. Right beside sea and beautiful soft sand. Hotel is comfortable but a bit concretey. Staff nice and friendly. Restaurant ok and loads of good alternatives in immediate area.
Stayed 3 nights in Mar 2018

2/10 Terrible

BJ, Canberra, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel experience in 30 years!
Toilet blocked for five days!!!! No solution provided by hotel except a room boy using a plunger several times daily. We used the bathroom in the restaurant. Breakfast was almost inedible. Smoking allowed in restaurant and public areas forced us to use facilities of other hotels. Very run down room and bathroom. The king size bed confirmed at booking was actually two single beds made up as singles and pushed together. Transfer to ferry wharf booked 24 hours ahead of our departure! Construction next door for over 12 hours daily. Beach chair on balcony, paint comes off the chair and sticks to your skin. Curtains dirty, all fixtures worn No spare pillows Only two towels provided. And this was a DELUXE room!! There were other problems as well, this list is not exhaustive. I now know why this was the only room available at Alona Beach when we booked ... nobody would stay here if they had a choice. Also they take your money when you book and it’s non-refundable ... of course it is! Who would ever stay for a second night willingly?
Stayed 4 nights in Jan 2018

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lazy days at Lost Horizon...
This was the second time I've started at this Resort, and I'll continue to come back...there were a few little hiccups but generally they were attended too fairly promptly.....it's a great location, smiling staff, great food, super cold San Mig lights...in fact this latest trip I extended an addional day.....the weather wasn't the best, but none of us can control that.....the dive shop attached to the resort is one of the best I've encountered in South East Asia...well done guys and gals.....
Stayed 4 nights in Dec 2017

4/10 Poor

Shaynne

Disliked: Staff & service
Lost Horizon = Lost Items
Booked 2 rooms for my family. The hotel and the location was nice that's why we chose this hotel. Funny this is, my niece, mom and mom in law all lost some of their jewelry INSIDE both rooms when we just went down for breakfast. Management should do something about this coz there surely is one kleptomaniac in the house. Will never recommend checking in here to anyone. So disappointing.
Stayed 1 night in Oct 2017