6/10 Okay
Samuel A.
11 Apr 2025
Short stay in Paris
The property was as expected, however dealing with the property management left much to be desired. To start, I was emailed two days before my trip asking for a security deposit from a site I did not recognize, and nothing was listed on vrbo about said deposit. Second, upon arrival to Paris I inquired about the status of the rental and was assured that it was being cleaned and would be ready for check in at 4 pm. I arrived at the property at 4 pm and was met with nothing. I waited 30 minutes before inquiring with the phone number that I was provided, and they let me know that a representative was on the way. I waited two and a half hours before someone from the host company arrived and let me into the property. All this time communication with the host company was lacking as the person I was in contact with was "in a meeting". I was left wondering if I was going to have to look at other options for lodging for my trip. If you value peace of mind do not book with a location that is managed by Hostnfly.
Samuel A.
Stayed 4 nights in Mar 2025