My experience at this VRBO rental was disappointing. Despite a few positives, I wouldn't stay here again.
On the plus side, the location was excellent and everything functioned well.
However, several issues detracted from the experience. Excessive enforcement of house rules, with additional declarations to sign and strict regulations displayed in the apartment, created an uncomfortable atmosphere. One roll of tissue per bathroom felt inconvenient and cheap, considering the nightly rate. The property management seemed disorganized, with different individuals handling each communication.
The major problem occurred upon our late-night arrival. Despite accurate instructions, the lockbox had no key, leaving us stranded. Attempts to contact the management went unanswered, forcing us to find midnight accommodation in a foreign city. We received an apology and instructions for a second lockbox the next morning, but only one night's refund was offered, and only after my persistence.
Lastly, the single key provided and the requirement to lock/unlock the door from the inside posed concerns with group members coming and going at different times. This was especially problematic at night while trying to respect the house rules. A second key or a more convenient lock mechanism would be recommended.
In conclusion, despite the good location and functional amenities, the excessive house rules, initial key mishap, and inconvenient door lock setup made this a disappointing stay overall.