Pedregal Holidays

The resort was amazing and the staff was wonderful. They would meet you with a warm greeting every day and would always make themselves available. Diana, Gabriel, Brisa and Roberto gave wonderful recommendations for excursions, providing the utmost detail so nothing would catch us by surprise. Since we had children in our party, our concern was their safety and enjoyment, to which these four ensured we were properly informed of. Overall a wonderful time. Can’t wait to go back.

liked the pools lots of sand in pools with kids, adult pool nice. chairs little uncomfortable; fun places to eat.

From the moment we got off our shuttle we were greated by a fantastic man named Sabas, he welcomed us as if we were family. He helped us with all our needs was constantly supportive and never batted an eye at helping us with our problems! If I could recommend a better service team Starting with Sabas, Antonio, the manager, the front desk team, David and Fernando the entertainment team. All the way to the service team. Joanna, constantly greeting us with a smile and knew our room number all the way to Jesus who helped us immediately and smiled and greeted us every single time he saw us. We felt welcomed and we will come again. The Buffet was limited and the Italian restaurant was something to desire as the menu was not completely available. Room service was slow. Outside of that. I have nothing but good things to say I have found myself at a loss for worlds. Sabas, his professionalism and kindness will not ever be forgotten, thank you for making our stay that much better. Thank you for the great time, memories and new friends!!

very elegant hotel. great architecture. NO beach really very narrow- and no chairs on the beach (not sure why). food for meals limited. if you want to sit on a beach this is not good. we did not have hot water for a few days and they were not that helpful. but still a 5 star experience