Pembrey Hotel Guide - Family Friendly Hotels in Pembrey, Burry Port

"Friendly value for money. "

"Noisy - Drill/construction noises began at 7am from floor above which we were not warned about. Dated room. Strand of hair in the sink. Otherwise, friendly staff and nice location. Convenient carpark nearby and right outside train station. "

"Tired and dated hotel. Biggest concern was our room had a door linked to the next room which was not safe. The lock on our side did not engage properly and could have been pushed open with very little force from the room next door. In the middle of the night about 2am I was wakened by the person in the adjoining room opening their door and I thought they were trying to get into our room. As a result I did not sleep well. I reported this at reception before we left so I hope the matter is resolved."

"Loved the priveleged room and getting a later checkout which was really helpful, staff rally friendly, loved the bar area"

"Very comfortable. Staff very pleasant and helpful "

"My room had an awful smell from the bathroom and the TV channels kept freezing, I discussed with the staff the following day, they ensured housekeeping would see to it. Housekeeping did indeed attend my room only to throw the bedcovers back, empty the bin and leave it with no bag, left all the dirty cups and didn’t replace the tea and milk, and the smell was still there! I eventually told them I want a room change which they did, but this isn’t the first time I’ve stayed here and I’ve always found housekeeping to be useless and never makeup the rooms properly."

"Dirty carpets, looked like it hadn’t been cleaned or changed in years. Had to climb over the toilet to get into the shower. One small bottle of water for two people which was very strange. Advertised as with free breakfast but was refused this. Saw house keeping put all clean towels and sheets on dirty carpets outside bedroom door and not use a trolley, disgusting!"

"Good Parking ( Top car park off the hill to the left is much easier with luggage ) Friendly Staff , Clean / Warm and comfortable room. Leisure facilities clean and all in service - one issue was space in the pool etc , it seems locals use the site and have a right of passage to the pool / Jacuzzi as we were twice subtly forced to leave the pool as people took their position and left us no choice. Suggest an hour either side of the normal operating hours when the hotel rooms are busy just for guests to use the facilities - not a complaint , just a suggestion. Otherwise a fantastic stay - we love the Gower as we have family in Penclawdd and visit regularly. Room service spot on too - lovely fresh room to return too each evening - Thanks "

"Our stay was exactly how we expected "