Pen-y-cae Hotel Guide - Hotels with Pool in Pen-y-cae, Swansea

"Loved the priveleged room and getting a later checkout which was really helpful, staff rally friendly, loved the bar area"

"Breakfast great, rooms and hotel in general very tired, but we think it’s being done up as scaffolding all round. Staff efficient and pleasant, food sparse, only pizza for dinner available, so we ate out. Convenient location near shops and waterfront just a walk away, easy access to the gower. "

"Very comfortable. Staff very pleasant and helpful "

"Room wasnt properly cleaner, between bed and side tables could see some peanuts dropped by previois guests, not hoovered in those areas. Bathroom somilar, thefe were hair in bathtub ɓ "

"My room had an awful smell from the bathroom and the TV channels kept freezing, I discussed with the staff the following day, they ensured housekeeping would see to it. Housekeeping did indeed attend my room only to throw the bedcovers back, empty the bin and leave it with no bag, left all the dirty cups and didn’t replace the tea and milk, and the smell was still there! I eventually told them I want a room change which they did, but this isn’t the first time I’ve stayed here and I’ve always found housekeeping to be useless and never makeup the rooms properly."

"We had an ok stay. The hotel really could do with an upgrade, the rooms are tired looking. The breakfast was ok, although the chef doesn’t know how to cook bacon, it was inedible and almost raw. The staff we came into contact with were all friendly. The location of the hotel is in a nice spot with some rooms overlooking the sea. I’ve been to this hotel a couple of times now, I’m unlikely to return for a third time. It really is better to pay more for better accommodation. "

"The staff are incredible "

"TV not working. Dated room but comfortable and perfectly acceptable. Very basic breakfast. Spa with 75% of facilities operational."