Bar (on property)

Reviews of Red Lion Hotel Pendleton

3 out of 5
Red Lion Hotel Pendleton
304 Se Nye Ave, Pendleton, OR

Reviews

7.2

Good

Rating 10 - Excellent. 286 out of 1007 reviews" "
Rating 8 - Good. 300 out of 1007 reviews" "
Rating 6 - Okay. 186 out of 1007 reviews" "
Rating 4 - Poor. 143 out of 1007 reviews" "
Rating 2 - Terrible. 92 out of 1007 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Wylie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
If we could give negative stars on this, we would. We will not be recommending Red Lion. We feel like we were misled by the website, as we filtered for breakfast when selecting and we judged by the Red Lion label, thinking this location would stand up to the Red Lion reputation. the description on the website indicated that there was a good breakfast buffet here. There is not. We discovered that there is nothing for food here, when we arrived. The dining room is closed, since Covid. We were also not happy that the hot tub is closed, along with the pool. Another advertised feature. But beyond disappointed, is the flat out health risk of black mold in the bathroom of our room. There was a streak of it on the ceiling and in the corner of the ceiling and also in the shower. This is a health hazard, and this room should not be used until the black mold is cleared. Inside the shower other molds and filth were evident. This place sucks. I feel bad for the staff here, having to answer for the terrible neglect that is evident everywhere.
Stayed 1 night in May 2024

2/10 Terrible

Elmer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you ever want to know how to take one of the area's best restaurant/hotel and drive it straght into the ground.....Just ask the operator of Red Lion Pendleton. What a shame!
Stayed 1 night in May 2024

10/10 Excellent

Barbara Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view from the lobby
Stayed 1 night in May 2024

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and easy. They had all my information correct. Very clean room and the whole hotel was so clean and staff very friendly.
Stayed 1 night in May 2024
Response from Cheri on 20 May 2024
Thank you very much for staying with us at the Red Lion Hotel Pendleton. I was delighted to see that you enjoyed your stay and look forward to seeing you again in the future.

8/10 Good

Pat

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Took awhile to check in. Staff member kept blaming the computer. Happened again at check out.
Stayed 1 night in May 2024
Response from Cheri on 20 May 2024
Thank you for selecting the Red Lion Hotel Pendleton. We appreciate your comments and hope to see you again on another visit to our community.

10/10 Excellent

FRED

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older property, but still has some character. Restaurant was closed, which was disappointing.
Stayed 1 night in May 2024
Response from Cheri on 17 May 2024
Thank you for your trust and support of the Red Lion Hotel Pendleton. We appreciate your comments and we look forward to when we will have our restaurant and lounge open again for guests to enjoy.

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room Liked having 2 sinks in the bathroom area Friendly staff Great greeting upon arrival Was disappointed that the dining room and bar areas were closed. Had heard wonderful things about them Proximity to downtown Pendleton was perfect Will plan on staying there again
Stayed 1 night in May 2024
Response from Cheri on 20 May 2024
Thank you for choosing the Red Lion Hotel Pendleton on your recent stay. We hope you'll stay again on another visit to our city and we look forward to when we can open our restaurant and lounge for guests to enjoy.

10/10 Excellent

James

Liked: Cleanliness, staff & service
O
Stayed 1 night in May 2024
Response from Cheri on 21 May 2024
Thank you for staying at the Red Lion Hotel Pendleton. We hope to see you again soon!

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely views from the room
Stayed 1 night in May 2024
Response from Cheri on 15 May 2024
Thank you for staying with us at the Red Lion Hotel Pendleton!

6/10 Okay

Kathy

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Cheri on 14 May 2024
Thank you for staying with us at the Red Lion Hotel Pendleton.

2/10 Terrible

Eugene

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Toilet seat was loose, there was a dirty wash cloth in the shower curtain, and the surfaces had not been dusted in a while. Property advertised a restaurant on site, turns out it was a church with no food service.
Stayed 1 night in May 2024
Response from Cheri on 8 May 2024
Thank you for choosing the Red Lion Hotel Pendleton. I was sorry to see that your room had not been properly taken care of. We appreciate you letting us know and we look forward to when we can open up our restaurant and lounge again for our guests to enjoy.

10/10 Excellent

Kristi

Stayed 1 night in Mar 2024
Response from Cheri on 9 May 2024
Thank you very much for staying with us at the Red Lion Hotel Pendleton, We look forward to another opportunity to be of service to you soon.

8/10 Good

Claire

Stayed 1 night in May 2024

6/10 Okay

Mary

Travelled with partner
Liked: Cleanliness, staff & service
Negative:Restaurant and Bar were not open. Long walk to room. Plus: Staff very friendly
Stayed 2 nights in May 2024
Response from Cheri on 8 May 2024
Thank you for your comments. We look forward to when we are able to open our restaurant and lounge for guests to enjoy again in the future.

8/10 Good

Andrew, CANBY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property but has been kept in good condition. The check-in was a little slow, but the desk staff were very friendly and got the job done.
Stayed 1 night in May 2024
Response from Cheri on 8 May 2024
Thank you for choosing the Red Lion Hotel Pendleton. We appreciate your comments and hope to see you again the next time your visit our community.

8/10 Good

Darren

Stayed 1 night in Mar 2024
Response from Cheri on 8 May 2024
Thank you for your recent stay with us at the Red Lion Hotel Pendleton.

10/10 Excellent

Highlander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn't like was that the restaurant was closed and we had to go out to eat when I was expecting to eat on site.
Stayed 1 night in Apr 2024
Response from Cheri on 3 May 2024
Thank you for your recent stay at the Red Lion Hotel Pendleton. We appreciate your comment and we look forward to when we will be able to open our restaurant and lounge for guests to enjoy again.

6/10 Okay

Dana

Travelled with partner
Liked: Cleanliness
Slow check-in, slow computers.
Stayed 1 night in May 2024
Response from Cheri on 3 May 2024
Thank you for staying with us at the Red Lion Hotel Pendleton and for your comment.

10/10 Excellent

Maria

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close off the hwy..
Stayed 1 night in Apr 2024
Response from Cheri on 30 Apr 2024
Thank you for your recent stay at the Red Lion Hotel Pendleton. We are easy to find coming in from the East or West from the freeway. We hope you will stay with us again soon!

6/10 Okay

Mike

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Floors were very dirty and not vacuumed. Not very inviting.
Stayed 1 night in Apr 2024
Response from Cheri on 30 Apr 2024
Thank you for your recent stay at the Red Lion Hotel Pendleton. We appreciate you letting us know that we had not properly taken care of the room. We will make sure that housekeeping is letting the staff know to pay attention to details.

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected. The bed had a mattress topper on it that was way too soft, and the bottom sheet was too small to accomodate having the topper, so the sheet came off during the night. Otherwise the room was fine.
Stayed 1 night in Apr 2024
Response from Cheri on 30 Apr 2024
Thank you for your recent stay at the Red Lion Hotel Pendleton and for your comment in regards to the mattress sheet situation. We appreciate you letting us know and will alert housekeeping staff to make sure that the sheet is properly fitted to the mattress.

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times and know that we will have nice accomadations and be treated well.
Stayed 1 night in Apr 2024
Response from Cheri on 29 Apr 2024
Thank you for your trust and support of the Red Lion Hotel Pendleton. We look forward to seeing you again on another visit to our Community.

10/10 Excellent

Richard

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are big and spacious. It has a nice balcony with a pretty view
Stayed 1 night in Apr 2024
Response from Cheri on 25 Apr 2024
Thank you for staying with us at the Red Lion Hotel Pendleton.

10/10 Excellent

Ryan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms and friendly staff.
Stayed 1 night in Apr 2024
Response from Cheri on 24 Apr 2024
Thank you for your selection of the Red Lion Hotel Pendleton. We appreciate your comments and hope you'll stay again with us next time yo need to be in the Pendleton area.

2/10 Terrible

Rhonda

Stayed 1 night in Apr 2024
Response from Cheri on 14 May 2024
Thank you for staying with us at the Red Lion Hotel Pendleton.

8/10 Good

Eugene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room 317--The toilet mechanism had a way of being misaligned so that the water kept running into the tank until the lever was wiggled to make the valve seat just right.
Stayed 1 night in Apr 2024
Response from Cheri on 24 Apr 2024
Thank you very much for your recent selection of the Red Lion Hotel Pendleton. Please accept my apologies for a pesky toilet and for letting us know the combination procedure until our maintenance department is able to fix it properly. We hope you will stay with us again.

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities
Guy In the front desk was nice ..
Stayed 1 night in Apr 2024
Response from Cheri on 24 Apr 2024
Thank you for choosing the Red Lion Hotel Pendleton for your recent stay. We appreciate your comment about Marvin or Tom who are both the gentlemen who provide excellent service to our guests. We hope to see you again on another visit to our community.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is excellent

10/10 Excellent

brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service tom was awesome and helpful thank you
Stayed 1 night in Apr 2024
Response from Cheri on 18 Apr 2024
Thank you for choosing the Red Lion Hotel Pendleton. I appreciate your comment about our Associate, Tom. We hope you will stay with us again on another visit to our Community.

10/10 Excellent

Carol

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I have a dog and the grass areas were very clean and beautiful. I love the view!
Stayed 1 night in Apr 2024
Response from Cheri on 18 Apr 2024
Thank you for your recent stay with us at the Red Lion Hotel Pendleton. We were delighted that your travel companion enjoyed our grassy area. Our view is the best in the city! We hope to see you again soon!

8/10 Good

Garth

Travelled with partner
Liked: Cleanliness, staff & service
Lovely location. Great views of rolling lawn and fields. Very quiet, great price. No restaurant tho. Property at one time was very high end. Spacious room. Would definitely stay there again.
Stayed 1 night in Apr 2024
Response from Cheri on 18 Apr 2024
Thank you very much for staying with us at the Red Lion Hotel Pendleton. We appreciate your comments and we look forward to when we can re-open our restaurant and lounge for guests to enjoy again!

10/10 Excellent

John

Stayed 1 night in Apr 2024
Response from Cheri on 8 May 2024
Thank you for staying at the Red Lion Hotel Pendleton. We hope to see you again in the future.

6/10 Okay

Michelle

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Beautiful views of valley. Pool & jacuzzi were closed. Chair was dirty and found French fries under edge of bed. We had a toddler with us so that was disgusting.
Stayed 2 nights in Apr 2024
Response from Cheri on 15 Apr 2024
Thank you for choosing the Red Lion Hotel Pendleton for your recent stay. I was sorry to see that your room had not been taken care of properly and will share your comments with our housekeeping staff. We hope you will give us another opportunity to be of service to you on another visit to Pendleton.

8/10 Good

Jared

Stayed 4 nights in Apr 2024
Response from Cheri on 8 May 2024
Thank you for selecting the Red Lion Hotel Pendleton. We hope to see you again on another trip to our area.

6/10 Okay

Greg

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Great views. Quiet. - Slow checkin/Checkout. Dining closed. Never any coffee in the morning. Never pet rooms booked despite direct call to hotel.
Stayed 1 night in Apr 2024
Response from Cheri on 13 Apr 2024
Thank you for your selection of the Red Lion Hotel Pendleton. We appreciate your comments and hope you will give us another opportunity to provide Care, Comfort and Value to you.

10/10 Excellent

Debbie

Business traveller
Liked: Property conditions & facilities
It's definitely dated, but very clean. Staff was super friendly. You can tell this hotel was quite fancy in it's heyday. I would stay again, for sure. The view is gorgeous.
Stayed 1 night in Apr 2024
Response from Cheri on 11 Apr 2024
Thank you for your recent stay at the Red Lion Hotel Pendleton. We appreciate your comments and look forward to seeing you again!

6/10 Okay

Gordon

Liked: Cleanliness
Disliked: Property conditions & facilities
Very dated hotel but was clean and reasonably priced. There was no coffee in the room which in my opinion is a reason to never again the hotel
Stayed 1 night in Apr 2024
Response from Cheri on 11 Apr 2024
Thank you very much for choosing the Red Lion Hotel Pendleton. I was sorry to see that you were not informed at check in about coffee being available daily in our lobby from 5 am - 9 am or we do have a coffee tray that you could have taken to your room if you preferred to brew your own. Thank you for letting us know.

10/10 Excellent

Nicholas

Stayed 2 nights in Apr 2024
Response from Cheri on 29 Apr 2024
Thank you very much for your selection of the Red Lion Hotel Pendleton. We look forward to seeing you again soon!

4/10 Poor

Laura

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality is nil.
Stayed 1 night in Apr 2024
Response from Cheri on 7 Apr 2024
Thank you for staying at the Red Lion Hotel Pendleton.

4/10 Poor

Andrew

Travelled with partner
Disliked: Cleanliness, amenities
The door to our room would not unlock so they moved us to a different one. No coffee maker in room. The entire building smelled bad (like rat poison). I could see why there was availability here but no where else in town.
Stayed 1 night in Apr 2024
Response from Cheri on 7 Apr 2024
Thank you for staying with us at the Red Lion Hotel Pendleton and for your comments.

8/10 Good

Andrew T

Business traveller
Liked: Staff & service
Staff is friendly Hotel’s best years are definitely in the rear view mirror, but it is a solid value for money spent. Plenty of parking and rooms are comfortable with great views.
Stayed 1 night in Mar 2024
Response from Cheri on 7 Apr 2024
Thank you for staying at the Red Lion Hotel Pendleton and for your comments. We hope you will stay again when needing to be in the Pendleton area.

4/10 Poor

Marisa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was probably the worst 3* hotel I've stayed in. It was run down and dirty. The bathroom had lojg hairs and small chest or pubic hairs on the floor and in the tub and sink on arrival. The chair had a lost earring sitting on it, and the room smelled weird. The thermostat was probably 40 years old and I don’t think it worked well. The staff that checked us inwas fine, but the checkout staff was ride and unhelpful.
Response from Cheri on 7 Apr 2024
Thank you for staying with us at the Red Lion Hotel Pendleton. I apologize for your room not being properly taken care of prior but would have liked to have had the opportunity to have moved you to a different room upon your request. Thank you for letting us know.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view from lobby, but long walk from desk to room
Stayed 1 night in Mar 2024
Response from Cheri on 30 Mar 2024
Thank you very much for choosing the Red Lion Hotel Pendleton and for your comments. We hope to see you again soon.

4/10 Poor

Dave

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No dining as restaurant was closed. At least it was quite because there were very limited guests. Pet rooms were great but the room had no shower curtain and the hot water pressure would get lower as you increased the temp. Staff was very accommodating, friendly, and went above and beyond to help with each issue. We had 12 people in our group and all stayed here only because it was less then the casino which did not offer any kind of discount for the 80 to 100 people (bowlers spouses) coming in for the bowling tournament for 6 weekends.
Stayed 3 nights in Mar 2024
Response from Cheri on 27 Mar 2024
Thank you very much for your selection of the Red Lion Hotel Pendleton. We appreciate the bowling event utilizing Pendleton and the Wildhorse as their venue.I was happy to hear our staff was accommodating under your circumstances and for letting us know about the shower curtain and water pressure.We look forward to when we are able to open our restaurant/lounge again for our guests to enjoy and hope you will stay with us again on another visit.

10/10 Excellent

Britton

Liked: Cleanliness, staff & service, property conditions & facilities
Ashley, at the front desk, was amazing. She really went above and beyond.
Stayed 1 night in Mar 2024
Response from Cheri on 24 Mar 2024
Thank you for your recent stay at the Red Lion Hotel Pendleton. I was delighted to hear that our Associate;Ashley provided exemplary service for your needs. We hope to see you again on another visit to our Community.

10/10 Excellent

William

Liked: Cleanliness
Friendly
Stayed 1 night in Mar 2024
Response from Cheri on 21 Mar 2024
Thank you for your selection of the Red Lion Hotel Pendleton and for your comment. We hope to see you again on another visit to our community.

8/10 Good

Brenna

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Cheri on 20 Mar 2024
Thank you for selecting the Red Lion Hotel Pendleton for your recent stay. We hope you will stay again on another visit to our Community.

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cheri on 20 Mar 2024
Thank you for staying with us at the Red Lion Hotel Pendleton.

2/10 Terrible

Jillian

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pros:The staff was nice and check in was easy Cons: heat did not work, dated, bed was uncomfortable, door was squeaky and hard to open, bathroom fan was very loud
Stayed 1 night in Mar 2024
Response from Cheri on 20 Mar 2024
Thank you for your recent selection of the Red Lion Hotel Pendleton. We appreciate your comments as we strive to provide Care, Comfort and Value to every guest.

8/10 Good

Lori, Elgin

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet
Stayed 1 night in Mar 2024
Response from Cheri on 20 Mar 2024
Thank you for choosing the Red Lion Hotel Pendleton. We look forward to your next visit to our area.