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"Welcoming staff. decent facilities. it’s also walkable distance to tourist places"

"I have been to KL 11 times but never stayed at The Holiday Inn Express. It was because there are a few Holiday Inns where I live in Australia and it didn't sound special enough. Well I was wrong! I absolutely loved my 7 nights at this hotel! The Assistant Front Desk Manager, Mohamed Hafiz Bin Abdul Rashid, found me a room where I had good sleep for the first time in months! It was a very clean, spacious room and I really liked the colourful rug and wall art. Very comfortable bed and pillows. Aircon worked well and apart from hearing an occasional door shut (which happens in most hotels) there was no sound from adjoining rooms! At breakfast there was a good selection of food and beverages. Must thank one of the breakfast staff, Mohammad, for his caring nature. I wasn't feeling well and he kept checking if I needed anything. The hotel was much more modern than I had imagined. Eclectic furniture in the reception and breakfast area, all in good taste. There is a cocktail bar with comfy armchairs and a vending machine at reception. Outside the hotel is a Family Mart, McDonald's, Zeus Coffee and a huge grocery store. It's approx a10 minute walk to the Pavilion but there's a bus stop just outside the hotel where the GOKL buses take you to the centre of Bukit Bintang. On the other side of the road there are GOKL buses to Chinatown and Masjid India etc. In other words this hotel has it all! I'm returning in April for 14 nights. Thanks again to all the wonderful staff! 🤗"

"The room was clean. Staff are courteous. Good breakfast. Thank you "

"Goo"

"Very luxurious hotel . Very clean very comfortable to stay there . Thank you Expedia Mr Amrat for help during check in time . I glad he is very professional method handling the customer care priority."

"Easy"

"Check in was available ahead of time. Staff made everything possible to please their guests."

"Breakfast was very good lots of choice, the room was very clean and freshly towels,"

"Clean, roomy, great services. Right smack in Bukit Bintang and across from Pavilion Mall is a huge plus. Very convenient. We didn't pay for the breakfast buffet (Capitol Cafe near by got many breakfast options, cheaper than the buffet cost). Elevator delays sometime created headaches (which is odd, there are six available...). Overall, no issues for our 3 night stay. "