Penn Lake Park Holidays

The hotel was functional. The bed was clean, comfortable, and no bugs. Great location for Times Square. It was quiet. There was only one small window not facing the street. The fridge kept things cold, and there was a microwave. I liked that the floor was wooden, not carpet. There was a cash-only luggage storage option. The room wasn’t ready after check-in time, but they were able to give us a different room relatively quickly. They said they upgraded us to a suite, but it didn’t feel any different from the one king room we were supposed to get. The shower pressure was extreme and very uncomfortable. We felt like the tiles in the shower stall were suspect, so we ended up getting flip flops for it. The shower stall also was open and had no curtain/closure, so water would get on the bathroom floor. The bathroom door would swing into the already small bathroom.

Breakfast was great

The manager is excellent

There were hotels in our rooms never will I ever stay here anymore with the size of two hands put together like been there for years

Staff was great