Pentre Holidays

I've stayed here over a dozen times over the years and never have any complaints. Always friendly staff Always very ,very clean Always great value for money. I wont go anywhere else when visiting family in the atea

Great location for exploring the city , room was clean and warm (good heating). Bed comfortable. Walls paper thin tho , so had to listen to some party goers loud conversations at 3am. But we were there early Dec when the Christmas parties had kicked off, so bound to happen. Hotel Staff were friendly and helpful. The bar service was good, some lovely cocktails created. Also had a meal in the Restaurant there and food was delicious and the restaurant team were lovely . Great stay, would stay there again. PS: Car park to the side of the hotel and had plenty of spaces.

Sheets hadn't been changed the whole time i was there. But everything else was good and clean. Didn't appreciate someone settling the smoke alarm off at 4am. good

Excellent stay and service as usual, lost one star as male only sauna and facilities under referb.

Parking fees on top of an overpriced stay? No bath in a room with a balcony as paid extra? Lifts are a waste of time if the hotel is full as only 3 lifts which were usually full and a stay on the 9th floor through cold undecorated stairwells is not fun. Breakfast at the price set if not included is a rip off as even trying to queue for toast and coffee/tea is unacceptable. Lack of staff seems to be the overall problem and it’s beginning to affect their ratings.