Pfetterhouse Hotels

"The staff was courteous and helpful and our room was very clean. The hotel was closed to the old town which was a plus for us. "

"Great stay. Breakfast was really nice as well as the location. "

"2e séjour dans cet hotel. En hypercentre, le marché de Noël est au pied de l'hôtel. Des chambres avec une vue extraordinaire. Le lobby est magnifique décoré pendant les fetes. Le petit déj vaut le détour. Et cerise sur le gâteau...le personnel est tellement génial"

"This hotel is 5 stars! Loved it. It is super clean, the rooms are quiet and cozy. The bathroom is spacious and meticulously cleaned (something that I personally appreciate). The check in was easy and automated through the official website and when I arrived the staff provided me with keys, charged the city taxes and showed me the iconic places in a brochure. The breakfast is amazing, fresh and high quality food and fruit. The sourdough bread was amazing! The decoration and the buffet area is well curated to take breakfast or even get relaxed by the afternoon. Thanks a lot! I definitely will stay in again. "

"Staff members Yves, Ciro and Karen at the front desk were friendly, efficient and helpful, especially with making our Spa reservations. The young woman in breakfast was also very friendly and attentive and makes a lovely cappuccino! Room 353 was spacious and quiet. Very nice bathroom and lovely towel heater. There was an unpleasant smell in the room when we first entered but it dissipated after we opened the windows for a few hours and didn’t return during the remainder of our visit. Bed was very comfortable, quality linens, nice amenities. Items in minibar are complimentary. Breakfast was delicious! Fresh-squeezed orange juice, tasty pastries and breads, Bircher muesli was very good. Room is gorgeous! Location near the train station was very convenient! Very quiet and a great place to base yourself at for exploring Basel by tram with the free Basel transport ticket provided by the hotel. Sauna and kniepp pool in the spa were a welcome treat each night after our long days of exploring Basel’s museums. Very clean. Massages also available but we didn’t use that service. If you’re looking for a wonderful family-owned hotel in a great location and comfortable rooms with delicious breakfast, look no farther than the Gaia. Will stay here again when we return to Basel! "

"Such a nice man welcomed us and drover me to the airport."

"Very convenient location "

"Nice rooms and friendly staff. The shuttle was very helpful! "

"The room was perfect for our needs. The staff understood our travel plans and worked with us to accommodate them. Very professional and top drawer all the way. I would recommend this as a great option for any travelers in Basel."