Phoenix Hotels

"Staff are always pleasant and helpful! Location is perfect for the Medford Airport. My Place always does their best to arrange transportation to the airport....its not promised, but I've never had a problem. It is clean and comfortable and just all around a great place to stay! "

"Perfect place to stay while passing through Ashland, easy location to get to from freeway and to go into town for a meal. Didn't try their restaurant or pool this time around, but great in the past. Nice and clean, friendly and helpful staff."

"I normally stay next door at the Comfort Inn, but Regency has higher ratings on Expedia so I wanted to try it. Room floor was not clean, with numerous carpet stains as well as visible debris that should have been vacuumed/ swept. Beds are extremely uncomfortable. Breakfast was no better than other cheap hotel breakfasts. Basic buffet style. Hotel is in need of a refresh. Seems to be a well traveled and popular hotel so I wonder if other rooms are better. But I have no desire to try again."

"Not a lot of choices"

"For an obviously older hotel, everything was clean, up-to-date, and comfortable. The breakfast was lovely including Gluten Free. "

"The room was clean and the front desk staff was very professional and friendly. Two big issues though: I arrived later in the evening, and was only able to check in using a remote desk staff who I think was in the Philippines? She was very professional and friendly, but there was another staff member sitting at the front desk of the hotel, right behind me, so I thought it was very strange that the hotel has contracted out to an offshore worker, presumably to save money. I would gladly pay a few more dollars to support a local community member/worker. I won't be choosing this hotel again as long as they are using a remote front desk agent. Second thing: the pillows were very thick and we all had sore necks in the morning. Other than those two issues, we had a very nice stay. And the Morning Glory Cafe next door had an amazing breakfast!!! "

"Had a wonderful stay...the staff was awesome!!"

"The staff were nice. The breakfast was terrible. The bacon looked like it was microwaved and the eggs didn’t taste like eggs. It smelt like pot when you walked in from entrance downstairs, the toilet was very low to the ground and the pressure was low. The outlets in the bathroom area we could not use because the mirror was covering it. The phone in the room did not work. The room is clean, but there was a piece of hair on the shampoo container. Location was good."

"Cleaner room than expensive hotels, berry cain staff, it tuck me les than five minutes to check in. Berry quit at night! I love it!"