Piedras Caídas Holidays

Lisa is very helpful and responsive. Great service of hospitality. We have the luck to have our room upgraded to pool side. The whole experience is enriched. Everything is clean and sufficient in our room. Free parking on streets or public car park outside the property is convenient and safe. The location is not in the centre but there is no problem because we have rented a car. Few options on restaurants and a mini store is within 5 minutes walk.

Rooms are somewhat outdated, there may be a carpet stain here or there. The Staff is Super friendly, cheerful, practically everybody. And the food is absolutely 5 Star fantastic!

The apartments are really great, they have everything you could need really, also having such big balcony areas with table and sun loungers is a massive bonus! Pool area was so lovely, very clean and new. Gorgeous beach only about a 5 minute walk away where you can hire 2 beds a day for only €15. Spar right next door with everything you could need. Not loads to do / places to eat around the area so would recommend hiring a car if you want to explore. Overall would highly recommend we had the most relaxing week :)

Had a great time. Hotel was excellent. The beaches in this area are by far the best I have ever witnessed. Easy to get sunburned due to the wind so you have to be vigilant. Great holiday.

The 2 night stay was spoiled by dreadful attitude of reception staff. First reception presented me with bill & room was already paid for. I asked if room had clear view to beach, receptionist said’How do I know am I supposed to go into every room and check, you need to look!’ I enquired 4 times about shuttle to airport but receptionist on next shift didn’t speak English! I was then informed shuttle has to be booked 2 days in advance by exceptionally rude receptionist. Kettle was broken and took 3 calls to get replacement. I travel a lot for work & pleasure & I don’t think I’ve ever experienced such ‘attitude’. Thalassotherapy pool was in very poor repair & pool was one of the reasons I’d chosen hotel. Bar & restaurant staff excellent. I don’t usually give reviews but reception were so rude, I was rather upset, I feel other travellers should be warned!