Plainfield Hotels

"You need to clean up your parking lot . It’s dirty and it stinks. That’s why I give a 4 star on condition of the property. Your staff need to be trained more with customer service. Some of them looks serious and don’t have welcoming personalities "

"Place is clean. Great Amenties. Staff very friendly. It took 26 minutes to check in due to multiple people having issues w/Expedia & being canceled sent to other hotels. there was not one luggage rack available at 7 PM and I have a disability. I’m over 50 years old. I was moving. I didn’t feel good and I had just done 8 miles worth of moving. I wanted to lay down immediately.- "

"We were pleasantly surprised at how happy we were with our stay. Staff was super friendly and helpful. Beds were comfy. Complimentary Shuttle to casino was a limo which was awesome/unexpected (we did tip the driver of course!). Free breakfast with an assortment of foods- bagels, cereal, waffles). Very cute lit up outdoor area that had a firepit and ourdoor seating...we didnt use it due to weather but looked great. We def would return for value for what we paid. (Its also 15min from Mystic so locstion was great)."

"Everything was great.Desk at check in was very friendly.Room was clean bed was comfy."

"The staff were really nice and the property was super clean. Melinda the shuttle driver was incredibly kind to us and made the short trip to the casino and back really fun."

"The place was clean, and the staff was amazing. It’s an old motel, which would be nice if it were improved. However, I really appreciated the sparkles and the good smell. No cigarettes at all, and the bathroom was shining. Very close to the UConn campus, about 7 minutes, and very convenient."

"Decent place to chill at"

"Property was very clean. Room was comfortable. Staff very friendly"

"Plan was to visit the pool and have the movies playing over the pool. Called to confirm it was happening. Got there and they couldn’t get it to work. Rooms were dirty and dated"