Planos Holidays

The hotel is really clean, and nice. The staff go to great lengths to keep the shared areas as clean as the rooms. Everybody goes out of their way to make us feel comfortable abd happy. The breakfast buffet was the okay, but compared to the other food options around the hotel, it felt a little shy in comparison. However, within walking distance around the hotel there are plenty of options from local tavernas to touristy spots.

Excellent hotel, staff and breakfast. Room cleaned twice a day unless you asked them not to. Relaxed atmosphere despite the hotel's rating. Excellent spa, cave pool (both free to guests) and massage services (for a fee although some days we received a free 10 minute shoulder massage by the pool). Excellent quality and variety of food. Gym equipment in both hotels was a bit worse for wear but a small issue compared to all of the positives.

We had an incredible stay at this beautiful hotel! For our 25th anniversary, they surprised us with an upgrade from the standard Contessina Hotel to Contessina Suites and Spa and gave us a room with our own private pool, it was absolutely amazing. They also welcomed us with a bottle of wine and provided several great discounts throughout the hotel. The included breakfast was a highlight, with fresh-squeezed juices and a delicious spread I looked forward to every morning. But the best part? The staff who were all friendly, helpful, and genuinely courteous. Don’t even hesitate — stay here. Highly recommended!

Didn’t have a good start to our stay here an error with our booking from the hotel or Expedia meant that we had to pay an extra €280 or lose the money we had already spent on our stay, at 10pm after a days travel and with 2 kids in tow we didn’t have much of an option. This took our stay over our budget so left a sour taste. Staff member on reception was sympathetic the management not so much. The hotel is spotless and rooms lovely, small pool area as most rooms have a swim up room. View from pool/beach area is beautiful. Food was great considering the amount of people they had to feed. Staff in food hall were really friendly and helpful. We did encounter 1 member of staff in pool bar during the day who was quite rude this was a one off. The area is really quiet and out of the way. We had a car so could get to other places including better beaches. Would’ve got bored quite quickly if we were there with no transport and for longer than a couple of nights. Despite the disappointing start we did make best of our stay and enjoyed the time we had at the hotel. We wouldn’t stay there again due to our experience and our older children got bored quite quickly. If you are after a quiet and relaxing stay with lovely views this would suit but not our cup of tea.

I loved the design of the hotel. The room was spacious, stylish and well-maintained, and the views were gorgeous. The staff are all really friendly and keen to make amends for issues but there are inconsistencies in the service and communication that don't match what would be expected from a 5 star experience. The food quality isn't consistent across the three main dinner locations and doesn't quite match the price point. The ambience of the hotel matched what I needed for my short stay - very quiet and peaceful and hardly any children - which allowed me to relax in a way I haven't been able to in a while.