Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
7 adults, 1 kid and 1 baby (3 generations). The quiet resort with pool, beach and restaurants on sight makes it easy for a multigenerational family with people on different schedules and coming from different time zones. It was great to have communal space but also enough room that we weren't on top of each other. Each bedroom has its own bathroom, which was a bonus. The place was very clean. There were enough beach towels (which we've found isn't always the case when places say they provide towels). There are black out curtains, fans in all rooms and the beds are very comfortable. The site says the pool has "jacuzzi sections"- these are round like jacuzzis and have jets, but the water isn't any warmer, which was a big disappointment. All of the staff we encountered were lovely. I didn't realize how much of an opportunity I'd have to use Spanish. I thought the Cancun area meant basically everyone was fluent in English. Not the case at all. The beach is large and quiet. Lots of room for kids to play. We were disappointed by how relatively cold it was though. Half the days we were there it was cloudy, super windy, and highs only in the high 70s. The break was way too strong for kids or grandparents to swim. We would have been happy to pay a little more to have some basics like dish and laundry detergent on arrival. There weren't basic pantry items (not even salt). The numbers provided by the property management company were a little unclear. One didn't respond and the other took a long time. However, they let us check out late which was really wonderful because our flight wasn't until the evening.