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"This Hidden Gem was Definitely a Pleasant Surprise😌"

"I had a wonderful stay in Grand Sunset Princess Resort. Lots of activities for both adult and kids. Delicious food and lots of restaurants to choose. All of the staff that I encountered were so accommodating. Although there are some seaweeds in the shore, there are parts of the beach where you can relax and chill. "

"Amazing stay, beautiful rooftop pool , perfect and safe car parking. Front desk staff super helpful and Very polite. Chose this hotel because of its easy access by car. 10 minutes drive from Playa Fundadores, where the main action is. Perfect Hotel if you rent a car and explore By yourself the Mayan region. The Rooms are big and beautiful, we had a beautiful view on the golf course. "

"While the lobby isn’t the more inviting due to its decoration style, the building is immaculately clean and the service is much more than excellent! Food 8/10, rooms spacious and very comfortable. Has a private beach which most Rius in the area do not. Overall experience 9/10."

"This resort is very modern and Americanized, didn’t feel authentic Mexican. Beautifully designed with really great food. The buffet was amazing always had something new to discover. Did not like the wait times to get into the buffet or the order coffee from there little on site coffee shop. It was impossible to just go somewhere and help yourself to morning coffee. You had to wait to be sat then wait for the waiter to come over to your table (at the buffet) the train brings you around which helps since the resort is so big: the beach side pool is very sleek. Staff friendly. The gym is beautiful and nice tennis courts. Nightly live musicians were talented. I loved the smell in the lobby. "

"The room and all areas of the resort were very clean and staff was always working to ensure that "

"No vale lo que cuesta"

"Property is clean. Staff is very nice and made the trip more pleasant. However, there is nothing to do at this hotel. The beach nearby is awful. I will definitely stay closer to Cancun next time and choose a resort with more activities and have a great beach. For me, this would be a good hotel for a one night stay but it’s too far from the airport to be that. So overall, not worth the money. Also, the sister properties aren’t any better. "

"Poor customer service. Food is terrible. "