Viceroy Hotel Group hotels in Playa del Carmen, Quintana Roo

"We had an excellent stay!!!!"

"The property & room was beautiful. Everything was clean. Staff was friendly and accommodating. The restaurants were very good. "

"Everything was fine."

"Staff very friendly make me feel like at home and we are very thankful for everyones services I will definitely go back 😍"

"Book asap ! "

"Very satisfied"

"Everything is amazing. "

"Great property and amenities for "

"The rooftop area was amazing and had a fun vibe to it. The entire staff was the best I’ve ever experienced at a place like this. Francisco was there almost everyday I was there on the rooftop area and he made it fun the whole time. Always provided amazing service and entertaining guy. Ricardo who works in the lobby bar was also an absolute pleasure to sit, drink, and speak with. He provided a lot of good knowledge of the local area and was genuinely great to have as one of the first faces you see walking into the hotel. The concierge desk, restaurant waiters, and cleaning staff were amazing as well. There are too many names to mention. Overall I would highly recommend this as a place to stay if you are looking to stay in Playa Del Carmen."