Playa del Carmen Hotel Guide. Hotels in Playacar Fase I, Playa del Carmen, Mexico

"This was one of or the best tropical vacation I have been on and I’ve been on a few. This hotel is gorgeous and the staff was so very very friendly!! You can’t go wrong with this place it really is paradise!!"

"The room and the staff were superb! The lower rate room we got, was backed up to an unknown property that had many dogs that barked through the day. Sounded like a dog fighting ring mid afternoon. Otherwise everything was great"

"The room was big and beautiful. There was a slight water leak in my room but the staff was constantly working to fix, maintain, and update unused rooms. The staff was all great and very accommodating, including the cleaning staff, who took care of everyone."

"Excellent location excellent staff can't wait to come backlivedevery moment "

"Overall the hotel was awesome. Great looking, well maintained. Everyone was so nice at the resort, there was lots to do including the new kids playground and water area. The kids club was great so we could have a little free time for the two of us. We liked it so much there that we will be booking our wedding there."

"Our first time to Mexico and this resort didn't disappoint! The staff were very kind, food was great. Many different restaurants to choose from, water park for the kids and tons of pools. Great ocean/beach access as well. Highly recommend!"

"There could have been more bars outside, near the pools. Also, Mexican Pesos were not accepted at the in-hotel store, which was frustrating. "

"The room was clean, the staff was amazing. "

"Stay 5 nights in this hotel, staff service is great, they speak Spanish and English both, check in service very smooth and easy, after you book the hotel, they do send your complimentary airport shuttle booking link that you can fill it up, and you receive the voucher shortly. From cancun international airport to the hotel is about 1hour drive, room is very clean, and they do have kitchen in the room. Breakfast is from 7am to 10am everyday, very close the Xscaret park and Playa de carmen downtown, about 6-10mins drive, taxi easy to book, there is also a grocery store SORIANA and Starbucks close by, which about 6mins walk. They also have a MTS tour desk in the lobby from 8am to 4pm, that you can also book the day trip if you want visit chichen itza, Tulum, Xscaret park etc. Overall is good."