Playa del Carmen Hotel Guide - El Camaleón Mayakoba Golf Course hotels in Playa del Carmen, Mexico.

"Multiple issues throughout the stay including housekeeping missteps, broken tiles in pool, rude"

"There were not enough activity to do "

"From the Location to the commons areas this is a 5star hotel, staff, food, amenities, cleanliness, restaurants, the beach, kids water park…. Everything was amazing fabulous and I can continue for 2 pages about how everything is perfect in this resort…Thank you All the staff and people that contributed to make this vacations into memorable time. We will be back and will share our experience we all our families and friends. "

"Room could have been cleaned but when issues were reported they were addressed :) "

"Th food was amazing The staff was amazing The beach was amazing Only thing was hoping for bikes with gears But everything was wonderful "

"One day hot tub was not warm enough. Plastic glasses for pool drinks are getting scratched and cloudy. Consider replacement. "

"Easy"

"A True 5 Star resort. We (2 Adults and Twin Kids of 3.5 Yrs.) stayed for 9 days (8 nights) in The Grand and had an amazing time. The hotel is very clean. The food is overall good and the drinks are great. This was one of the resorts when you truly had the feeling the staff enjoyed working there something we did not always experience in other five star resorts. Genuinely nice warm people. The concierge was very helpful and communication went flawless. "

"Truly enjoyed the Fairmont. Beautiful property, great food at the pool restaurant. Friendly staff there as well. One big frustration was the totally unreliable staff at the reception/golf cart transportation on site: several times we were told: a driver is on the way, will be there or told by a driver “justifying around there back in a minute” without anyone ever showing up afterwards. "