Playa del Carmen Hotel Guide - Tres Rios Ecopark hotels in Playa del Carmen, Mexico.

"our stay was extended by an extra four days due to a historic blizzard on the United States East Coast. The same day in Jalisco, there was Narco violence that shut down Puerto Vallarta and Guadalajara. Despite everything going on around us, we had an amazing stay. The staff is universally wonderful, polite, and endlessly helpful. Gabriel at the front desk was instrumental in helping arrange a room past our expected checkout date. Everyone from the cleaning staff to the general manager did everything to help make our stay not just easy but amazing. We'll be back next February."

"Everyone at this hotel is so friendly and wonderful, the stay was gorgeous for our honeymoon. We were treated to a honeymoon breakfast at our room, splurged on a love spa package and a romantic sunset dinner on the waterfront but even without these additional items our stay was incredible. We had the best time from adventures on our patio tour with Dayana, the conversations with buggy cart drivers at all hours of the day, the wonderful bartender Martin learning about the origins of tequila, beautiful beach views, many options for delicious food (our favourite was Ceviche bar), countless native animal encounters and we enjoyed being able to ride a bike together to get from A to B and we will seek to return to Mexico and visit Blue Diamond again in the future! We were visiting from Australia for our honeymoon, most people are from America or Canada so I believe it was a bit surprising to have some Australians visiting perhaps for the first time to Blue Diamond, thank you for welcoming us and we will certainly recommend this stay to others. If we can provide two pieces of feedback to further refine the experience, please keep Ceviche bar open for extended hours perhaps until 10pm or later, it has great food and is worth having a snack place after dinner is finished at Ambar or Aguamarina. Also can the buggy carts fleet be expanded so more are available? There were often long wait times as we understand the resort is quite large."

"Staff are incredible! "

"All staff were friendly and some went out of their way to be helpful and even remembered your preferences "

"Room was very clean, amenities were wonderful (favorites being the gym and event offerings), and the staff were so personal. While the restaurants were good, they were often notably slower than an average restaurant experience even with seemingly no crowd. The buffet and beach bar exceptions to that. The beach was relaxing and convenient. It is a more natural beach so we didn’t swim much even though the resort kept up with the kelp pretty well. Get to the chairs and cabanas early are patrons hold them with belongings and they can be scarce."

"The whole experiece was amazing. From the hotel, the staff, the views and the food! "

"Isreal was amazing Everyone was ve"

"What a wonderful resort. Even though it was under reservation it was fantastic. "

"Yes"