Playa del Carmen Hotel Guide - Tres Rios Ecopark hotels in Playa del Carmen, Mexico.

"Fantastic food and service! Beautiful property!"

"Wonderful staff, extremely accomodating and welcoming, above and beyond. Great restaurants, great facilities. Brought our 18month old and they had a crib and were extremely welcoming to her as well. 10/10"

"Very beautiful property, felt safe at all times. The service was excellent and the staff is just amazing. "

"nice staff and really good food"

"Superb hotel and wonderful location."

"Service, food and property were stellar. "

"Beautiful, the food was delicious, and pool clean!!"

"The staff relations here are the best I’ve ever had. It’s a very quiet and romantic place with plenty of relaxing options."

"We love this hotel"

"We stayed for 9 nights and there was not a day without some kind of mistake or misunderstanding. The staff is very very polite and friendly, but they lack professionalism and training. Some servers in the restaurants don’t speak very good English, so that can be an area of improvement. The overall impression is that the whole operation is out of tune. Strong management and review of all aspects of operations is recommended. Alila is not on par with the rest of the Mayakoba hotels."

"Loved the layout and the bikes. Luis and Ali took great care of us."

"Wonderful stay "

"Clean room, staff really friendly and beautiful surroundings. "

"Great place to stay! "

"Amazing property need more variety of food"

"It’s a wounderful venue, but expensive."

"Great staff, beautiful resort, great food! We will definitely be back!"

"Wellness trip it was unforgettable."

"Amazing property!! Great service!! Beautifully kept from rooms to pool area to the spa!!"

"Room, staff everything was amazing, a bit pricey but had a wonderful stay! "