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Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive

Luxury aparthotel on the beach, with 2 outdoor swimming pools

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive

Photo gallery for Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive

Free minibar, in-room safe, blackout curtains, iron/ironing board
6 restaurants, breakfast, lunch, dinner served; international cuisine
Free minibar, in-room safe, blackout curtains, iron/ironing board
6 restaurants, breakfast, lunch, dinner served; international cuisine
Free minibar, in-room safe, blackout curtains, iron/ironing board

Overview of Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive

Reviews
7.8

Good

Popular amenities

  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
The price is €268
Price available on 4/5/2024

Explore the area

Map
Carretera Cancún-Tulum, Km. 54, Tres Ríos, Riviera Maya, Playa del Carmen, QROO, 77760
  • Popular LocationTres Rios Ecopark1 min walk
  • Popular LocationEl Camaleón Mayakoba Golf Course10 min drive
  • Popular LocationMaroma Beach17 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)42 min drive
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Room options

Junior Suite Mangrove View With Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Sofa bed
Blackout curtains
  • 60 sq m
  • Studio
  • 1 bathroom
  • Canal view
  • Sleeps 4

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About the area

Playa del Carmen

Located on a private beach, this aparthotel is in Riviera Maya, a neighbourhood in Playa del Carmen. Central Square and Puerto Morelos Town Square are notable landmarks, and the area's natural beauty can be seen at Maroma Beach and Mamitas Beach. Travelling with kids? Don't miss Xcaret Eco Theme Park. Scuba diving offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Playa del Carmen travel guideOpens in a new window
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Tres Rios Ecopark - 1 min walk
  • El Camaleón Mayakoba Golf Course - 10 min drive
  • Gran Coyote Golf - 11 min drive
  • Quinta Avenida - 16 min drive
  • Maroma Beach - 17 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive

Restaurants

  • Jaal-Ha - 12 min drive
  • El Charro - 11 min drive
  • Black & White - 11 min drive
  • Bar Columpios - 12 min drive
  • Beach Bar - 12 min drive

About this property

Entire place

Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive

Luxury aparthotel on the beach, with 2 outdoor swimming pools
Catch some rays on this aparthotel's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the aparthotel's 6 restaurants. The apartment provides a sofa bed and a coffee/tea maker, plus free WiFi and a flat-screen TV with satellite channels. Thoughtful touches include free minibar items and dressing gowns. Other touches available are a furnished balcony and an iPod docking station.
This aparthotel offers 257 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to furnished balconies or patios. This accommodation is furnished with double sofa beds. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers.

This Playa del Carmen aparthotel provides complimentary wireless Internet access. 42-inch flat-screen televisions come with satellite channels. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

A private beach and complimentary bicycles are featured at the aparthotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Ya Ax Che. Services include hot stone massages, facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

All-inclusive details

This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Snorkelling

Land activities

Cycling
Fitness facilities
Miniature golf
Football
Volleyball

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

Property amenities

Beach

  • Private beach
  • Beach cabanas (surcharge)
  • Beach towels
  • Beach sunloungers

Pool/Spa

  • 2 outdoor pools
  • Aromatherapy
  • Facials
  • Full-service spa
  • Hot stone massages
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free self-parking on site
  • On-site parking includes off-street options
  • Free theme park shuttle

Family friendly

  • Free children's club
  • Children's pool
  • Babysitting (surcharge)

Restaurants on site

  • Casa Las Islas
  • Hacienda Grill
  • Il Forno
  • Kotori
  • Porto Bello

Food and drink

  • Coffee/tea maker

Dining

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 2 poolside bars
  • 24-hour room service
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Free stocked minibar

Bedrooms

  • Bed sheets provided
  • Double sofa bed

Bathroom

  • 1 bathroom
  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite service
  • Pool or billiards table
  • DVD player
  • iPod docking station

Outdoor areas

  • Furnished balcony
  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • 24-hour front desk
  • Free bottled water

Things to do

  • Fitness centre
  • Free theme park shuttle
  • Beach yoga on site
  • Free bike hire on site
  • Mini golf on site
  • Hiking/biking trails on site
  • Snorkelling on site
  • Yoga classes on site
  • Kayaking on site
  • Segway hire/tours on site
  • Ecotours on site
  • Beach volleyball on site
  • Scuba diving nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 257 rooms
  • 4 floors
  • 5 buildings
  • Access via exterior cooridors
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Kakao beach area is included for Vacation Club Members only.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hacienda Tres Rios All Inclusive Playa del Carmen
Hacienda Tres s Nature Park I
Hacienda Tres Rios Playa del Carmen
Hacienda Tres Rios
Hacienda Tres Rios Hotel Playa Del Carmen
Hacienda Tres Rios Riviera Maya/Playa Del Carmen, Mexico
Hacienda Tres Rios Resort Spa Nature Park – All Inclusive

Frequently asked questions

Does Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive?

As of 26 Apr 2024, prices found for a 1-night stay for 2 adults at Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive on 4 May 2024 start from €267.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive?

Self-parking is free at this property.

What time is check-in at Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive?

Checkout is at 11 AM.

Are there all-inclusive benefits at Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, cycling and more.

Where is Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive located?

Nestled on the beach, this Riviera Maya aparthotel is within 9 mi (15 km) of Maroma Beach, Gran Coyote Golf and Mamitas Beach. Playa del Carmen Main Beach and Plaza Las Americas are also within 9 mi (15 km).

Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 284 out of 689 reviews" "
Rating 8 - Good. 189 out of 689 reviews" "
Rating 6 - Okay. 88 out of 689 reviews" "
Rating 4 - Poor. 69 out of 689 reviews" "
Rating 2 - Terrible. 59 out of 689 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

doreen

Travelled with group
Liked: Property conditions & facilities
Very spacious never had to wait for dining. Staff was exceptional
Stayed 7 nights in Apr 2024

8/10 Good

rony

Travelled with family and small children
Liked: Cleanliness, amenities
It was good, but I think it needs more options for food, specially lunch and dinner. It is a quiet hotel , very family friendly. Overall, it was good .
Stayed 4 nights in Mar 2024

10/10 Excellent

Gabriel, san diego

Stayed 4 nights in Mar 2024

8/10 Good

Marie

The staff is great! The property is clean despite construction. It is very noisy when you want to sit by the pool and relax.
Stayed 5 nights in Feb 2024

8/10 Good

Dean

Travelled with family
Liked: Amenities
The staff was very accommodating the dining areas were flexible for a rather large group. The complex blended in with the surroundings very well.
Stayed 7 nights in Feb 2024

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Senotes on site were amazing and activities were fun. Close to Playa Del Carmen for fun day trips. Staff was super friendly.
Stayed 8 nights in Feb 2024

8/10 Good

Doug

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The flowing river is beautiful. The resort is in renovation mode which is good because it is starting to need repairs.
Stayed 2 nights in Jan 2024

10/10 Excellent

Paul

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property has a great layout, excellent beach area and lagoon.OMG the lagoon was by far the best part of our vacation.
Stayed 6 nights in Jan 2024

2/10 Terrible

Bertolda

Travelled with partner
Disliked: Amenities, property conditions & facilities
I will not return to this place worse food I ever have in México!!!
Stayed 6 nights in Oct 2023

4/10 Poor

Nicole

Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
We were punished because we booked on Expedia!! Upon arrival, we were separated from our group while a manager of some sort told us that we did not have the same privileges that the others had. She offered us the opportunity to attend a 90 minute sales pitch to learn how we could buy into better access, which we declined. The entire place feels salesy and slimy from this point forward. The entire property is under construction so every time you turn down a hallway, there might be a fresh piece of drywall or construction dust in your way. The property is hardly relaxing because there’s giant bulldozers and pile drivers slamming into the rocks at every turn - right outside the bedroom windows, next to the pools. We walked out to one of the viewing points on the beach and we were chased back by a bulldozer dumping rocks just feet from where we were trying to take photos. Don’t even bother with a massage! All I heard was banging! All the restaurants are closed or in flux so you end up eating almost every meal in one bland, cavernous room. They claimed one of the perks of membership was lobster, but every time I saw someone try to order one, they said they were out. On top of this, the mosquitoes and coatis are rampant throughout the property making it hard to enjoy. Most of the staff outside the sales team was great - Kika always had a smile on her face! Juan helped us paint our own souvenirs and always brought them back better! Would not go back!
Stayed 7 nights in Sep 2023