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Mahekal Beach Front Resort & Spa

Photo gallery for Mahekal Beach Front Resort & Spa

4 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)
On the beach, white sand, beach cabanas, sun-loungers
On the beach, white sand, beach cabanas, sun-loungers
On the beach, white sand, beach cabanas, sun-loungers
4 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)

Overview of Mahekal Beach Front Resort & Spa

VIP Access

Mahekal Beach Front Resort & Spa

4.0 star property

9.0/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • All-inclusive
  • Air conditioning
  • Spa
Map
38 St And The Beach, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationPlaya del Carmen Main Beach1 min walk
  • Popular LocationMamitas Beach1 min walk
  • Popular LocationQuinta Avenida4 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)50 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Playa del Carmen

Mahekal Beach Front Resort & Spa is located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, and is in a shopping district and on the beach. Quinta Avenida and Quinta Alegría Shopping Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mamitas Beach and Xcaret Eco Theme Park. Looking to enjoy an event or a match while in town? See what's going on at Mario Villanueva Stadium Madrid. Snorkelling, waterskiing and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.

What's nearby

  • Playa del Carmen Main Beach - 1 min walk
  • Mamitas Beach - 1 min walk
  • Quinta Avenida - 4 min walk
  • Mario Villanueva Stadium Madrid - 9 min walk
  • Pier Navega - 11 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

About this property

Mahekal Beach Front Resort & Spa

4-star family-friendly hotel located in Downtown Playa del Carmen
Close to Quinta Avenida and Playa del Carmen Main Beach, Mahekal Beach Front Resort & Spa provides a round-trip airport shuttle, a swim-up bar and a beach bar. With a white sand beach, beachfront dining and beach cabanas, this hotel is the perfect place to soak up some sun. Indulge in a sports massage, a body treatment and aromatherapy at Revive, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Mexican cuisine and garden views. Yoga classes are offered at the gym; other things to do include scuba diving and beach yoga. In addition to a poolside bar and a terrace, guests can connect to free WiFi in public areas.
Other perks include:
  • 4 outdoor pools with cabanas, sunloungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), bike hire and self-parking (surcharge)
  • A free beach club on site, a ballroom and luggage storage
  • Wedding services, games and a 24-hour front desk
  • Guest reviews give top marks for the first-rate property condition and location
Room features
All 195 individually furnished rooms offer comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Select Comfort beds and down duvets
  • Bathrooms with rainfall showers and hairdryers
  • Balconies or patios, ceiling fans and daily housekeeping

All-inclusive details

All-inclusive room rates at Mahekal Beach Front Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals, snacks and select beverages included
Basic alcoholic drinks included
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Land activities

Cycling
Fitness facilities

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Mahekal Beach Front Resort & Spa is listed in the 2021 Travel + Leisure 500.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property for guests who have not received COVID-19 vaccination
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
On-site PCR COVID-19 testing is available for a USD 90 on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is available for a USD 35 fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (USD 168 per day)
  • Off-site parking available (USD 7 per day)
  • Street parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 12-40 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Cocina
  • Las Olas
  • Fuego Restaurante y Bar
  • Agave
  • Itzi Pool Bar

Things to do

  • 4 outdoor pools
  • Beach yoga
  • Bike rentals
  • Bike tour information
  • Bike parking
  • Billiards/pool table
  • Fitness centre
  • Free beach club
  • Full-service spa
  • Playground
  • Scuba diving
  • Shopping
  • Hot tub
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms - 3

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Firepit
  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Hot tub
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • In-room accessibility (select rooms)
  • Upper floors only accessible by stairs
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Books
  • Communal living room
  • Couples dining
  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • Games
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Premium bedding
  • Select comfort bed

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.
Guests may be subject to health screenings for COVID-19 at the property.
The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 29.75 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 20 lbs/9 kg)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Christmas Eve (24 December) Gala Dinner per adult: USD 80
  • Christmas Eve (24 December) Gala Dinner per child: USD 40 (from 3 to 12 years old)
  • Christmas Day (25 December) Gala Dinner per adult: USD 80
  • Christmas Day (25 December) Gala Dinner per child: USD 40 (from 3 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 80
  • New Year's Eve (31 December) Gala Dinner per child: USD 40 (from 3 to 12 years old)
  • New Year's Day (1 January) Gala Dinner per adult: USD 80
  • New Year's Day (1 January) Gala Dinner per child: USD 40 (from 3 to 12 years old)
  • Service fee: USD 15 per person, per night
  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Fitness centre access
  • Sporting facilities or equipment
  • Bicycle storage
  • Internet access
  • In-room safe
  • In-room bottled water

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: USD 19 for adults and USD 19 for children (approximately)
  • Airport shuttle fee: USD 302 per person (roundtrip)
  • Airport shuttle fee per child: USD 302 (roundtrip), (from 5 to 12 years old)
  • Self-parking fee: USD 168 per day
  • Nearby parking fee: USD 7 per day
  • Pet fee: USD 29.75 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the hot tub, and guests under 17 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision
Guests under 13 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Mahekal
Mahekal Beach
Mahekal Beach Playa del Carmen
Mahekal Beach Resort
Mahekal Beach Resort Playa del Carmen
Mahekal Resort
Mahekal Beach Hotel Playa Del Carmen
Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen
Mahekal Front & Spa Del Carmen
Mahekal Beach Front Resort Spa
Mahekal Beach Front Resort & Spa Hotel
Mahekal Beach Front Resort & Spa Playa del Carmen
Mahekal Beach Front Resort & Spa Hotel Playa del Carmen

Frequently asked questions

Does Mahekal Beach Front Resort & Spa have a pool?

Yes, this property has 4 outdoor pools. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at ?

As of 28 Nov 2022, prices found for a 1-night stay for 2 adults at on 12 Dec 2022 start from €313.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mahekal Beach Front Resort & Spa pet-friendly?

Yes, this hotel allows dogs (limit 1 per room) with a maximum weight of up to 20 lbs per pet. There's a fee of USD 29.75 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Mahekal Beach Front Resort & Spa?

Self-parking is available for USD 168 per day.

What time is check-in at Mahekal Beach Front Resort & Spa?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Mahekal Beach Front Resort & Spa?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Mahekal Beach Front Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 302 per person applies.

Are there all-inclusive benefits at Mahekal Beach Front Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Overall score and ratings

9.0

Wonderful

Rating 10 - Excellent. 709 out of 1003 reviews" "
" "10 - Excellent 71%
Rating 8 - Good. 199 out of 1003 reviews" "
" "8 - Good 20%
Rating 6 - Okay. 46 out of 1003 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 26 out of 1003 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 23 out of 1003 reviews" "
" "2 - Terrible 2%

9.3/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.1/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Excellent

Kristine
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is one of several in the area. Definitely feel in your own tropical paradise with the lush vegetation on site and near the villas. The food options were plentiful and they were accommodating to food allergies. Comfortable beds, good water pressure, and range of water temps. Never lacked drinks options so I recommend doing the all inclusive.. can’t beat that deal! Not sure how the concierge helps with outside excursions if you’re looking to go off site. I found a 3rd party on my own. One thing I’d complain is that a lot of staff weren’t bilingual had minimal English. Especially the ones working the buffet areas. So it was challenging at times to order food or drinks. Recommend making reservations at Fuego for dinner and go there for all other food options. Definitely gives you memorable dining experience on the beach.
Stayed 4 nights in Nov 2022

10/10 Excellent

Jason
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very beautiful property in a great location!
Stayed 5 nights in Nov 2022

10/10 Excellent

Kevin Garett
Travelled with partner