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Mahekal Beach Front Resort & Spa

4.0 star property
Luxury hotel on the beach, with 5 outdoor pools

Choose dates to view prices

Photo gallery for Mahekal Beach Front Resort & Spa

5 outdoor pools, open 7:00 AM to 7:00 PM, free pool cabanas
Property video
Snack bar
5 outdoor pools, open 7:00 AM to 7:00 PM, free pool cabanas
The Oasis Palapa | Terrace/patio
Mahekal Beach Front Resort & Spa, near Mario Villanueva Stadium Madrid, offers a peaceful beach escape with a swim-up bar, aromatherapy at Revive spa, scuba diving, and beach yoga. The property features four outdoor pools with convenient poolside dining options.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
The current price is €194
includes taxes & fees
17 Sept - 18 Sept

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Room options

Check availability for these dates

Tonight

Sep 16 - Sep 17
Check availability for tonight Sep 16 - Sep 17

Tomorrow

Sep 17 - Sep 18
Check availability for tomorrow Sep 17 - Sep 18
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Run of House - Free Breakfast

Premium bedding, down duvets, Select Comfort beds, minibar

Run of House - Free Breakfast

7.4 out of 10
Good
(6 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Select Comfort bed
  • 21 sq m
  • Resort view
  • Sleeps 4
  • 1 Double Bed

View all photos for Ocean View Palapa

Ocean View Palapa

Ocean View Palapa

7.6 out of 10
Good
(8 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Renovated in 2014
Blackout curtains
Ceiling fan
  • 21 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Ocean View

Ocean View

Ocean View

8.6 out of 10
Excellent
(9 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Renovated in 2014
Blackout curtains
Ceiling fan
  • 21 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Bungalow

Premium Bungalow

Premium Bungalow

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for The Oasis

The Oasis

The Oasis

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Down duvet
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for The Oasis Palapa

Premium bedding, down duvets, Select Comfort beds, minibar

The Oasis Palapa

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Down duvet
  • 21 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Garden View

Premium bedding, down duvets, Select Comfort beds, minibar

Garden View

7.8 out of 10
Good
(18 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Renovated in 2014
Blackout curtains
Ceiling fan
  • 21 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Garden View Palapa

Garden View Palapa

Garden View Palapa

8.8 out of 10
Excellent
(30 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Renovated in 2014
Blackout curtains
Ceiling fan
  • 21 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

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About the area

Map
38 St And The Beach, Playa del Carmen, QROO, 77710

What's nearby

  • Mamitas Beach - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 2 min walk - 0.2 km
  • Quinta Avenida - 6 min walk - 0.6 km
  • Quinta Alegría Shopping Mall - 10 min walk - 0.8 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 2.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Mamita's Beach Club - ‬7 min walk
  • ‪La Vagabunda de la 38 - ‬2 min walk
  • ‪La Perla Pixan Cuisine & Mezcal (Calle 38) - ‬3 min walk
  • ‪Fuego Restaurante & Cantina - ‬2 min walk
  • ‪La Cueva del Chango - ‬4 min walk

About this property

Mahekal Beach Front Resort & Spa

Luxury upscale hotel near Mamitas Beach
Located close to Mario Villanueva Stadium Madrid and Quinta Alegría Shopping Mall, Mahekal Beach Front Resort & Spa provides a swim-up bar, a beach bar and a poolside bar. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining and beach massages. Indulge in hydrotherapy, a facial and aromatherapy at Revive, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. Yoga classes are offered at the gym; other things to do include beach yoga and scuba diving. A terrace, shopping on-site and a coffee shop/cafe are available to all guests.
Other perks include:
  • 5 outdoor pools along with free cabanas, sunloungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • A free beach club on-site, babysitting (surcharge) and luggage storage
  • Wedding services, outdoor furniture and massage treatment rooms
  • Guest reviews give top marks for the beach locale, helpful staff and first-rate property condition
Room features
All 195 individually furnished rooms offer comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Select Comfort beds and down duvets
  • Bathrooms with rainfall showers and hairdryers
  • Balconies or patios, wardrobes/cupboards and ceiling fans

All-inclusive details

All-inclusive room rates at Mahekal Beach Front Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals, snacks and select beverages included
Basic alcoholic drinks included
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Land activities

Cycling
Fitness facilities

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Mahekal Beach Front Resort & Spa is listed in the 2023 Travel + Leisure 500.

Property amenities

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 27 for adults and USD 27 for children
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agave
  • Cocina
  • Fuego Restaurante y Bar
  • Itzi Pool Bar
  • Las Olas

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach yoga
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Free beach club
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Library
  • Playground
  • Scuba diving
  • Shopping
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 33 buildings
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Mosquito nets
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.
The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 30.25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 9 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night
  • Christmas Day (25 December) Gala Dinner per adult: USD 120
  • Christmas Day (25 December) Gala Dinner per child: USD 60 (from 5 to 12 years old)
  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Bicycle storage
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Lending library access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 27 for adults and from USD 27 for children
  • Airport shuttle fee: USD 302 per person (return)
  • Airport shuttle fee per child: USD 302 (return), (from 5 to 12 years old)
  • Pet fee: USD 30.25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 100
Safety features at this property include a fire extinguisher, a smoke detector, window guards and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the hot tub, and guests under 17 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision
Guests under 13 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mahekal
Mahekal Beach
Mahekal Beach Playa del Carmen
Mahekal Beach Resort
Mahekal Beach Resort Playa del Carmen
Mahekal Resort
Mahekal Beach Hotel Playa Del Carmen
Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen

Frequently asked questions

Does Mahekal Beach Front Resort & Spa have a pool?

Yes, this property has 5 outdoor pools. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Mahekal Beach Front Resort & Spa?

As of 16 Sept 2025, prices found for a 1-night stay for 2 adults at Mahekal Beach Front Resort & Spa on 17 Sept 2025 start from €164.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mahekal Beach Front Resort & Spa pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 9 kg per pet. There's a fee of USD 30.25 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Mahekal Beach Front Resort & Spa?

This hotel doesn't offer parking.

What time is check-in at Mahekal Beach Front Resort & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mahekal Beach Front Resort & Spa?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Mahekal Beach Front Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 302 per person applies.

Are there all-inclusive benefits at Mahekal Beach Front Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Mahekal Beach Front Resort & Spa located?

Located in Downtown Playa del Carmen, this beachfront hotel is in the city centre and within a 10-minute walk of Mamitas Beach, Quinta Avenida and Mario Villanueva Stadium Madrid. Quinta Alegría Shopping Mall and Nuestra Senora del Carmen Catholic Church are also within 1 mi (2 km).

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Mahekal Beach Front Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 669 out of 1005 reviews
Rating 8 - Good. 156 out of 1005 reviews
Rating 6 - Okay. 92 out of 1005 reviews
Rating 4 - Poor. 39 out of 1005 reviews
Rating 2 - Terrible. 49 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Odalys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice and friendly!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Yacov

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean Friendly staff
Stayed 9 nights in Aug 2025

10/10 Excellent

Roxanne Jimenez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, staff was super helpful
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff at Mahekal were excellent. Abraham was amazing always available to help and accommodate us. He went out of his way to make our experience unforgettable at the hotel and in Playa del Carmen. I highly recommend this place. I would definitely stay here again! We left today and miss it already.
Stayed 6 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve been coming here for years! The place is amazing but even more impressive are the Staff Members that have been there for years their attention to detail is incredible.
Stayed 3 nights in Apr 2025

10/10 Excellent

Azusa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locations, environment of facilities and good stuffs!
Stayed 4 nights in Jul 2025

6/10 Okay

AMY

Liked: Cleanliness, amenities, property conditions & facilities
Really beautiful property
Stayed 4 nights in Jun 2025

10/10 Excellent

Vianey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Mahekal! We visit every year! The staff goes above and beyond to make your stay exceptional! It’s our home away from home and we love coming back every year.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jekaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, property and location. Thank you to Daniel for making our stay smooth & worry free!
Stayed 5 nights in Jun 2025

10/10 Excellent

Christian

The
Stayed 5 nights in Aug 2025

10/10 Excellent

Deana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay at Mahekal, will definitely go back again. An excellent time every visit! Staff is incredible and the resort is beautiful.
Stayed 5 nights in Jun 2025

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
What a wonderful little resort. It is truly a beautiful and tranquil place just a short walk from the main shopping and dining hub of Playa del Carmen. We extended our stay because we loved it so much!
Stayed 4 nights in Jan 2025

10/10 Excellent

brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was was absolutely beautiful! The staff went out of their way to make sure me and my wife had a great time! It’s the second time we’ve been to Mahekal. Can’t wait to go back.
Stayed 7 nights in Jun 2025

10/10 Excellent

Shellie J

Liked: Cleanliness, property conditions & facilities
The property is gorgeous and the staff are very attentive. The atmosphere is very relaxing.We will definitely be back!!
Stayed 9 nights in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Mahekal. This is the second time we've been there and the staff was so friendly and helpful. It is always just a relaxing feel to be there.
Stayed 5 nights in May 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and extremely pleasant
Stayed 6 nights in May 2025

10/10 Excellent

Jessica

Liked: Staff & service, property conditions & facilities
The staff is fantastic!
Stayed 4 nights in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay … I will definitely be back soon . Food is amazing , staff is friendly .
Stayed 4 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing time, the place was awesome and friendly
Stayed 5 nights in Mar 2025

10/10 Excellent

Aiman

Liked: Cleanliness, amenities, property conditions & facilities
Their hospitality was great. The resort was very welcoming and the staff was very nice and accommodating. The only thing I didn't like was that they didn't clarify the importance of the bracelets they provide.
Stayed 4 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Property conditions & facilities
We just got back from 10 nights at the Mahekal. We got a free upgrade as it was low season, which was great, though the view from the balcony was poor in one room. Check-in was smooth, cleaning was thorough and regular and the facilities were great. No problems finding a spot at the pools or the beach. The only downsides were that my son lost his key card on the second day and the receptionist wanted US$15 for a new one, which is a ridiculous price — many hotels do them for free and we had spent so much on the rooms that this seemed like and extra “squeeze” to me; the other was that they wanted to charge US$60 per room to check out three hours after the checkout time — again, another “squeeze” to get more out of their customers. This is why I have marked them down for service. That said, the entire resort is all about US-style tips and extra payments here and there, so I guess the mentality simply fits in with the local ethos. Lovely hotel though
Stayed 10 nights in Sep 2025

10/10 Excellent

Jaime

Liked: Cleanliness, property conditions & facilities
Even though the property was just off the main street, you would never have known it. It is a hidden gem alongside the beach.
Stayed 3 nights in May 2025

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel that I recommend. Staff is friendly and food choice is second to none.
Stayed 7 nights in Feb 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the Mahekal so much the first stay last year that we didn't hesitate to come back. A secluded oasis within the Playa del Carmen and yet so close to the restaurants and shops. Lovely staff and great variety of pools.
Stayed 4 nights in Mar 2025