Playa del Carmen Hotel Guide - Moc-Che hotels in Playa del Carmen, Mexico.

"Great staff and customer service! "

"View was amazing "

"Perfect and fantastic "

"Everything was perfect. The lady at the front desk was very professional and more. All the staff very gentle it’s a nice place "

"Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii."

"We had a great stay at the hotel. The hotel was exceptionally clean and the rooms were very spacious. Their entertainment options were top-notch, with great live music and talented musicians, especially the guitarists. The food was delicious, and the customer service was attentive and friendly. We're definitely coming back.☺️"

"This was one of or the best tropical vacation I have been on and I’ve been on a few. This hotel is gorgeous and the staff was so very very friendly!! You can’t go wrong with this place it really is paradise!!"

"The room was big and beautiful. There was a slight water leak in my room but the staff was constantly working to fix, maintain, and update unused rooms. The staff was all great and very accommodating, including the cleaning staff, who took care of everyone."

"Absolutely incredible! The staff, the rooms, the food- everything was perfection "