Playa del Carmen Hotel Guide - Playa Xcalacoco hotels in Playa del Carmen, Mexico.

"This place was stellar! Beautiful rooms with comfy beds. Great food and plenty of variety. Poolside seats were plentiful and the ocean view was stellar. Best of all, super friendly staff. Would absolutely stay here again! "

"Multiple issues throughout the stay including housekeeping missteps, broken tiles in pool, rude"

"This was an amazing property! Me and my wife could not have had a better time and the entire staff could not be more attentive and polite and fun! We will be back!"

"There were not enough activity to do "

"From the Location to the commons areas this is a 5star hotel, staff, food, amenities, cleanliness, restaurants, the beach, kids water park…. Everything was amazing fabulous and I can continue for 2 pages about how everything is perfect in this resort…Thank you All the staff and people that contributed to make this vacations into memorable time. We will be back and will share our experience we all our families and friends. "

"Room could have been cleaned but when issues were reported they were addressed :) "

"Easy"

"A True 5 Star resort. We (2 Adults and Twin Kids of 3.5 Yrs.) stayed for 9 days (8 nights) in The Grand and had an amazing time. The hotel is very clean. The food is overall good and the drinks are great. This was one of the resorts when you truly had the feeling the staff enjoyed working there something we did not always experience in other five star resorts. Genuinely nice warm people. The concierge was very helpful and communication went flawless. "

"Yes, stocked enough in the room. A robe would be nice as well as more towels. All was wonderful though, property beautiful with all the plants inside too. The size of the property was perfect; good was great for what i tried at lunch. Drinks and staff very very good "