Playa del Carmen Hotel Guide - Playa Xcalacoco hotels in Playa del Carmen, Mexico.

"Very good, we've was in paradise! But in the bathroom to sleeky floor in shower room, no magnified mirror ( hard to shave) and in the best in my memory buffet almost not possible to read very small food tags with black background. And too many wild animals."

"The resort had a great layout. The rooms were clean and spacious with ampule amenities. It was well catered to all ages and a great spot for families with children. Lots of selection of places to eat with a wide variety of snack and al la cart restaurants. The food was consistent and delicious. The five swimming pools on site gave lots of options for places to hang out. The washroom facilities at the pools however were lacking as the was only one stall for the women. There would often be lineups when the pools were busy. Some of the pool loungers needed some tlc, particularly in the daisy section."

"Food options were good for kids. Pools and activities very nice. Clean and well maintained. Only negative was hard to get a dinner reservation for better restaurants. Limited seats and members get preference. "

"Beautiful place lots of nature and the staff very friendly. The only advice is schedule your restaurants fast on your first day or you will have problem going to them"

"Was there two weeks for a wedding that went well.The food was great with many options. Great staff! Also went for pickleball that I never got to play. First resurfacing going on first week. The second week all 3 courts were reserved from 8 am to 12 Dream trips club. In my opinion should have left at least had one court available for open play."

"The hotel was definitely older. Some maintenance needed to be done. Loved how you could go to the sister resorts and use their amenities as well."

"The pool is great. The staff is great. The property is beautiful. Everything is very clean. The new decor is very nice. There is no door to separate the room from the tub. The shower floor is extremely slippery! Be very careful! I requested two specific rooms, next to each other. I was given the room numbers I requested BUT was not told they changed to sequence of numbers, therefore did NOT get the rooms I wanted. Also, expected to be on the Riviera side (which was supposed to be done by my check in) but was put in the Sunset side. The buffets are very small, not like they used to be with No fun theme nights. Not enough bar staff. The staff driving the little trolly on property are the fantastic! Hope you all are lucky enough to have Bernie as your driver! I have been to this resort 6 times and will continue to return with a knowledge to lower my expectations. Just not the same. "

"Nice"

"I recently stayed at Secrets Moxché Playa del Carmen and it was hands down the best resort experience I’ve had in all of Mexico, not even close. From the moment we arrived, everything was dialed in. The property itself is stunning, the food exceeded expectations across the board, and the overall atmosphere felt high-end without being pretentious. Every detail is clearly intentional, and it shows. What really set this place apart, though, was the service. Our butlers, Alexis and Cesar, were absolutely top-tier. They were proactive, attentive, and made the entire stay effortless. Anything we needed was handled immediately, and they consistently went above and beyond in ways you don’t typically see, even at luxury resorts. The pools, rooms, and amenities are all world-class, and the vibe strikes the perfect balance between relaxing and upscale. Whether you want to unwind or enjoy the full experience, this place delivers. If you’re considering a trip to Mexico and want the best of the best, this is it. This resort is truly the cream of the crop, and I would 100% recommend it to anyone."