Joaquín Zetina Gasca Hotels

"I been to so many resorts in Cancun this by far was not the greatest overall amenities for kids is great but the staff was not the friendliest, also by the pool area they don't come to clean often and birds come by and start grabbing the food, the beach was very brown and the smell outside was very strong like sewage. While in the buffet we encounter at least 3 cooks who were very rude by the south side pizza station not polite at all and the bartender by the italian restaurant ignoring us constantly but if you wanna just enjoy kids ameneties its a must just dont expect a great service here. also if your coming pls book restaurant reservations before coming to the resort like 3 weeks prior so you can have a good timing otherwise you will have dinner at 9.45 pm NO JOKe "

"Love it"

"10/10 recommend! Perfect spot to celebrate my besties 30th birthday. We loved loved the little private beach area with the bar. We spent most days out there. The pool was a little too cold for my liking. But the beach was perfect! Definitely would consider coming back "

"They did not make the bed or clean the room Everyday , They did once I asked them too … out of 5 days only made the bed and cleaned the room once . Staff was amazing though food is what you get with an all inclusive . "

"Great Staff. Great ratio of restaurants to rooms - didn't have to wait long to eat anywhere at any time. "

"Clean & beautiful rooms, Exceptional Staff & Interactions, Fantastic Food and so many options! Will 100% be returning!"

"Great."

"Property is in a great location. Right on the beach front. "

"Nice to stay at a resort where you don’t have to run down first thing in the morning to reserve your chairs, although some did. The food was just ok, not exceptional at any of their restaurants. Service, friendliness and staff were all exceptional. "