Puerto Morelos Hotel Guide - All Inclusive Hotels in Puerto Morelos, Quintana Roo

"The transportation to and from the airport was included and pleasant. The dining options were limited. There were two restaurants. The Italian restaurant was getting ready to open on the last day of our stay. I expected more from a resort of its caliber. We were made aware that we would have a concierge for our entire stay. It was difficult to get ahold of him and when he was off, we were not aware of who we could contact. We were swept away to a timeshare presentation that left little to be...

"Great service, always staff around. Room was a bit dated and musty but a small downside all things considered"

"Loved it!"

"The staff are what makes this resort excellent. "

"Very good resort"

"A wonderful vacation place. The employees are the best "

"Everything from the service to the appearance was amazing about this resort"

"Room service was difficult to get food to the room, up charge for wine, housekeeping missed our room had to call down, room was cleaned at 4pm"

"The room was lovely and clean, and we had a beautiful view of the garden and the ocean. The staff throughout the hotel were very helpful and generous. We only faced one issue where we called room service and requested 4 bathrobes and slippers, and we never received them. One of the days, the water stopped working in the bathroom but they were extremely quick to resolve the issue. Overall it was a wonderful stay, we definitely recommend this resort to everybody."

"Great resort! "