Playa del Carmen Hotel Guide - Luxury Hotels in Playa del Carmen, Quintana Roo

"The property is very beautiful. Nice staff and the food was deliciouso "

"Everything about this hotel was great. The staff were exceptional. Special shout out to Alejandro at the pool. We went with a group of 16 and always made sure we had what we needed throughout the day and made our experience great."

"Great hotel . Exactly what we wanted . It doesn’t have the best beach , so if you’re looking for a nice beach this is not the place . Food was good , you get what you pay for , so don’t be picky . The cleanliness was absolutely impressive. Staff were nice , helpful and approachable. I would stay here again "

"The transportation from hotel to airport had a problem, because the drivers aren’t able to enter to the hotel lobby to call the passengers and some passengers need to take taxis. In my experience. I was in the Lobby one hour before the pick up time and never the driver call me, when I going to make complaint the representative person of the transportation company told me that the driver filled a no show report with the name of bell boy completely false. I was lucky the a bus from other company accepted ride me to the airport after transportation company request for solving my problem. "

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"This property was amazing! It was immaculately manicured and staff was so kind and helpful. Room was beautiful and they even had 4 pillow choices. Ac worked great and despite high humidity room still smelled fresh. Absolutely everything was included without hidden charges. Long Hyatt club sales pitch but not a bad deal if you travel a lot. Not much night life but if you are looking for the quiet couples time and a beautiful place to read your book, this is the place. We enjoyed all the restaurants but our favorite was Hymatsu. Whether you ordered ala cart or hibachi some of the best Asian food we have had. Best sushi we have had in a long time. Loved that you did not need reservations. Highly recommend!"

"Beautiful grounds, great food and service "

"What we really enjoyed was the private beach. We were traveling with kids and they enjoyed swimming with fish."

"Very nice would recommend to everyone "