Luxury Hotels in Quintana Roo

"All staff very attentive. "

"Everything was great, including staff the grounds, the pool and the buffet was excellent. The only issues we had was with the price for being all inclusive was besides the buffet all of the restaurant's food was average at best. Not impressed with the food choices or the food quality at all,"

"Everything was great. The staff the entertainment but the food is in dier need of improvement. Unfortunately I will not be staying here anymore for this reason. And I have been going to the RIU hotel chain for years but I need A better quality of food."

"Honestly probably one of the worst resorts I have ever stayed at, and I’ve stayed at a lot.. the resort is extremely understaffed, the food was absolutely horrible. Many nights we went without eating because dinner at the restaurants was either nasty or the wait was extremely long. Buffet wasn’t open for dinner, only breakfast and lunch. Drinks were horrible and the amount of bars was minimal. There was hardly anything going on at the resort during be day, the entertainment was not fun. Stay away from this resort "

"Breakfast was on point every single day. Pool is must. Room cleaned everyday. Staff very attentive and professional. "

"We had the time of our lives and made the most of this all-fun inclusive vacation. Staff were amazing, food delicious, parks as fun as can be and the hotel was just paradise. Loved our room and all that we got with it. Would totall recommend and cannot wait to come back. Asi se siente Mexico en la piel!"

"Marlen helped me with chdckout, she was really helpful"

"Very large property. Ruins, animals and beach..... all were fantastic. Park next door was amazing. All inclusive meals were on par with every other all inclusives."

"Great time "