Puerto Morelos Hotel Guide - Luxury Hotels in Puerto Morelos, Quintana Roo

"Everything was fantastic, from the helpful, friendly staff, excellent restaurants and other amenities. "

"The room was everything I dreamed of and the staff was so nice and welcoming I can’t wait to come back "

"Great check in/out process. Great staff, always looking to make our experience better. Thoroughly clean rooms. Enjoyable live music in lobby. Good variety of restaurants, albeit concerned for our safety during an altercation in a restaurant that resulted in injury. Bathrooms near restaurants and shower floors could have been cleaned more thoroughly. "

"Amazing place !"

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"I recently spent 5 days and 4 nights at Dreams Jade, and from the moment I arrived it was clear I was in good hands. The resort delivered exactly what I needed, a relaxing, fun, and well-run getaway that balanced comfort with great entertainment and outstanding service. The restaurants were consistently impressive, the adult pool was my home base most days, and the nightly entertainment never disappointed. The fire show and Mayan show were absolute standouts, karaoke was a blast, and the DJ kept the energy high without ever feeling over the top. My room was cozy, clean, and a perfect retreat after long sunny days. What truly made the trip exceptional was the staff. Their teamwork and warm hospitality created the kind of experience that keeps guests coming back. A huge thank-you to th staff. Every one of them contributed to a stay that felt both personal and seamless. Dreams Jade consistently hit the mark on service, food, activities, and comfort. I left rested, well-fed, and already thinking about when I can return. "

"⭐⭐⭐⭐ Great Service, Average Food at Dreams Riviera Cancun My partner and I recently stayed at Dreams Riviera Cancun Resort & Spa for four days to attend a wedding reception. Overall, the trip was wonderful, despite two days of rain. What We Loved (5/5 Stars) The absolute highlight of our stay was the incredible staff and service. The employees were genuinely nice and treated us with such respect, making us feel like family. Their personalized attention truly elevated the experience. A special shout-out goes to the concierge. We needed a last-minute babysitter for the wedding reception, and they immediately helped us find a reliable sitter. This support was a lifesaver! Furthermore, the entire resort was noticeably clean and well-maintained. The only major drawback was the dining. 3/5 Stars) Unfortunately, the food was consistently average. I can't offer many compliments on the meals, and the quality could definitely be improved to match the excellent standard set by the service and facilities. We did experience rain for two of the four days, but the staff's positive demeanor and the lovely resort atmosphere still allowed us to have a good time indoors. I would highly recommend Dreams Riviera Cancun Resort & Spa, particularly for the amazing staff and beautiful, clean environment. If you can overlook "

"From the chauffeur to the reception staff, and the room itself, were exceptional. The food was world class. What stood out most was the staff’s ability to please and put a smile on our faces."