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Exceptional!
4.8 of 5 guest rating
Room type Options Nightly price Book
Two-Story RooftopTerrace Ste Spa-Pool Vw
75 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Terrace Suite With Plunge Pool
75 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Excellence Club Junior Suite Pool View
75 square metres
1 King Bed
Room sleeps 2 guests
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Jr Ste Swim Up Spa or Pool View
75 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Jr. Suite Spa or Pool View
75 square metres
2 Double Beds 1 King Bed
Room sleeps 3 guests
Select dates to see price
Excellence Club Junior Swim UP Suite Pool view
75 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Excellence Club Two-story Rooftop Terrace Suite
Room with view
75 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Excellence Club Junior Suite Ocean View
Room with view
75 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Adults-only luxury on the beach

Expedia Insiders Select™ Winner 2015

Popular property highlights

Breakfast included
Free WiFi
On private beach
Outdoor pool
Smoke-free property

Location

Located in Playa Mujeres, this beachfront resort is next to a golf course and within 3 mi (5 km) of Punta Sam Ferry Terminal, Playa Mujeres Golf Club and El Meco Archaeological Site. Cancún Underwater Museum (Cancún) is 2.8 mi (4.4 km) away.

Resort features

Catch some rays on Excellence Playa Mujeres - All Inclusive - Adults Only's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 10 restaurants.

Room amenities

All 450 rooms boast jetted bathtubs, and offer free WiFi and free minibar items. Furnished balconies or patios and sofa beds are standard, as are LED TVs with satellite channels.

Languages Spoken

  • English

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Excellence Playa Mujeres - All Inclusive - Adults Only

Prolongacion Bonampak, Playa Mujeres, QROO 77400

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Water activities

  • Kayaking
  • Sailing
  • Snorkelling

Land activities
  • Cycling
  • Fitness facilities
  • Football
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Yoga

Entertainment

  • Access to on-site clubs
  • On-site live performances
  • Theme parties

Not included

  • Motorised water sports
  • Airport transfers
  • Activities and services offered by independent operators
  • Off-site tours

  • Kayaking included
  • Access to on-site clubs included
  • Sailing included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Football included
  • Motorised water sports not included
  • All available beverages included
  • Cycling included
  • Activities/services from independent operators not included
  • Off-site tours not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • All food and beverages included
  • Minibar (all beverages included)
  • All on-site activities, facilities and equipment included
  • On-site live performances included
  • Theme parties included
  • Snorkelling included

Hotel Amenities

Excellence Playa Mujeres - All Inclusive - Adults Only is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply step outside to unwind on the resort's beach. At Excellence Playa Mujeres - All Inclusive - Adults Only, you can cool off in one of the 7 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the resort's 10 restaurants, and guests can grab a coffee at the coffee shop/café. The property also has a nearby snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 7 poolside bars and 11 bars/lounges. Wireless Internet access is complimentary. This all-inclusive resort also offers an outdoor pool, an outdoor tennis court and a 24-hour fitness centre.

Excellence Playa Mujeres - All Inclusive - Adults Only is a smoke-free property.

  • Barbecue grill(s)
  • Library
  • Beach bar
  • Number of outdoor pools - 7
  • Lift
  • Rooftop terrace
  • Number of bars/lounges - 11
  • Number of poolside bars - 7
  • Full-service spa
  • 24-hour front desk
  • Swim-up bar
  • Free breakfast
  • Turkish bath/Hammam
  • Spa treatment room(s)
  • Porter
  • Tours/ticket assistance
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free WiFi
  • Sauna
  • Outdoor pool
  • Smoke-free property
  • On private beach
  • Luggage storage
  • ATM/banking
  • Number of restaurants - 10
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Outdoor tennis court
  • Pool umbrellas
  • Spa tub
  • 24-hour fitness facilities
  • Total number of rooms - 450
  • Number of floors - 4
  • Number of buildings/towers - 9
  • Wedding services
  • Tennis on site
  • Garden
  • Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Room Amenities

Excellence Playa Mujeres - All Inclusive - Adults Only offers 450 forms of air-conditioned accommodation with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas and includes sofa beds. Beds feature premium bedding. 55-inch LED televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a jetted bath, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Air conditioning
  • LED TV
  • Coffee/tea maker
  • Daily housekeeping
  • Furnished balcony or patio
  • Phone
  • Turndown service
  • Free bottled water
  • Towels provided
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Number of bathrooms - 1
  • Jetted bathtub
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Room service (24 hours)
  • Premium TV channels
  • Free WiFi
  • Blackout drapes/curtains
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Slippers
  • Separate sitting area
  • Sofa bed
  • Separate bathtub and shower
  • Minibar (stocked, free items)

Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.

Toscana – Overlooking the garden, this theme restaurant serves breakfast, lunch and dinner.

The Lobster House – This beachfront restaurant serves breakfast, lunch and dinner. Open daily.

The Grill Restaurant – This beach restaurant serves lunch and dinner. Open daily.

Barcelona – This fine-dining restaurant only serves dinner. Open daily.

The Flavor Market – This fine-dining restaurant only serves dinner. Open daily.

24-hour room service is available.

Nearby Things to Do

A private beach and an outdoor tennis court are featured at the resort. 7 the outdoor swimming pools are on site along with an outdoor pool. Other recreational amenities include a spa tub, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Golfing nearby
  • Fitness classes on site
  • Sailing on site
  • Scuba diving on site
  • Volleyball on site
  • Kayaking on site
  • Yoga classes/instruction on site

Spa Services

MIILE SPA has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily.

  • Number of treatment rooms 15
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

No shows require payment in full, including taxes and service fee. For more details, please contact the property using the information on the reservation confirmation received after booking.

Guests with service animals should contact this property in advance. Please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

No rollaway/extra beds available

No cots (infant beds) available

Debit cards not accepted

Minimum guest age is 18

Caters to adults only

Hotel Names

  • All Inclusive Excellence Playa Mujeres
  • All Inclusive Playa Mujeres
  • Excellence Adults Only
  • Excellence Adults Only All Inclusive
  • Excellence All Inclusive
  • Excellence Playa Mujeres Adults
  • Excellence Playa Mujeres Adults Only
  • Excellence Playa Mujeres Adults Only All Inclusive
  • Excellence Playa Mujeres All Inclusive
  • Playa Mujeres All Inclusive
  • Excellence Playa Mujeres Adults All Inclusive
  • Excellence Adults All Inclusive
  • Excellence Adults All Inclusive All-inclusive property
  • Excellence All Inclusive Adults Hotel
  • Excellence Playa Mujeres All Inclusive Adults
  • Excellence All Inclusive Adults
  • Excellence Mujeres Inclusive
  • Hotel Excellence Playa Mujeres - All Inclusive - Adults Only
  • Excellence Playa Mujeres All Inclusive Adults Hotel
  • Excellence Playa Mujeres Adults Only All Inclusive
  • Excellence Playa Mujeres All Inclusive Adults Only
  • Excellence Playa Mujeres Adults Only All Inclusive

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Guests under 18 years old are not permitted at this adults-only property.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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